GiftYaReviews of giftya.com

Sent a gift ya and asked my sister if she received. She did not and then in order to try and resolve matter, you are chatting with a bot and waiting for a call to get full refund. This company appears to be a scam. If they call back and refund my money I will update my experience but for now not a reliable company in that it didn’t deliver what was deducted from my credit card account. Scam. Stay away unless u want to lose your money.

Giftya is awful. They charged my card and then sent me an email hours later saying the order was canceled and there was nothing they can do about it. They emailed me saying there was nothing the call center could do and I should go to the online support which didn’t help me at all. This is the email I received. “Unfortunately, we cannot solve this issue in our call center or by sending in a ticket. If you are an existing customer, please visit our Help Center.” This is unacceptable customer service especially when a customer is spending hundreds of dollars to deliver a gift to someone very important.

I ordered a $50 Chipotle gift card on Christmas Day 2024 through Giftya, to be sent via text. Then I read the reviews on this site which stressed me out and had me pretty worried. But the person I had the gift card texted to was able to click on the link sent in the text (it was sent just a few minutes after I purchased it) and then choose the button requesting to redeem it as a Chipotle gift card. She was not asked to enter any personal information to do this. She used the gift card today with no problems. So for us this site worked well.

Sent $75 to my daughter for Christmas. It is so disappointing that she isn’t able to use the money. There is only a chat bot for customer service and it doesn’t ever answer my concerns. This seems to be a scam.

Complete crooked scam! Bought 4 gift cards, $300 in total. None work. Trying to get customer servcie, they say they will call me, never did. Out $300 and very embarrassed. SHUT THEM DOWN! But don't use them.

My mother-in-law sends me an "Amazon gift card" every year for Christmas. So I didn't pay much attention this time when it asked my bank information, which I stupidly gave "to connect the gift card to my Amazon through my debt card". Boy, oh boy. Too late I realized the scam. The money is invisible, and I keep seeing this "company" adding small amounts into my card only to immediately taking them back. It does not help trying to talk with them. I guess I am in trouble.

I bought this gift card with picture for my granddaughter. BEWARE. They don’t work. No money on the card when I went to redeem. No one answered customer service line. SCAM

Horrible--This is THEFT!!! I bought a gift card for my daughter that she was unable to use. I can't get my money back. I can't reach anything but a computerized chat. She didn't get anything but embarrassed when checking out and unable to access her money. I will find a way to report them.