Average
2,347 reviews
Glasses.comShop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
2,347 approved reviews, newest moderated first
Karen Freeman S.
Posted
Great experience all the way around. The glasses are so much prettier in person and the quality is great. Shipping was fast and the savings ordering online saved me a couple hundred dollars.
Zo S.
Posted
Glasses were too large so I ended up returning them. UPS confirmed the return was delivered and glasses.com customer service confirmed they were received but they have yet to refund my money. Horrible experience! All of the reps have a different story and they refuse to escalate to a supervisor. At this point I’m going to have to file a claim with my bank.
Response from Glasses.com· Mar 25, 2024
Hello, Thank you for sharing your experience. I apologize someone has not reached out sooner. I would love an opportunity to see if there is anything I can do to help your experience. I have requested more information and hope to hear from you soon. Kind Regards, Heaven Manager|Glasses.com
Amanda A.
Posted
This was the easiest online experience I have had purchasing glasses. I could not be happier. Glasses arrived several days earlier than expected delivery date and fit perfectly. Will definitely buy here the next time.
SR
Posted
My prescription took 2 weeks longer and I can’t see with them.
Response from Glasses.com· Mar 25, 2024
Hello, Thank you for sharing your experience. I apologize someone has not reached out sooner. I would love an opportunity to see if there is anything I can do to help your experience. I have requested more information and hope to hear from you soon. Kind Regards, Heaven Manager|Glasses.com
Vern P.
Posted
I love the new glasses. They are very lightweight and comfortable. I would definitely recommend!
Richard C.
Posted
There were a lot of good brands and options/styles for glasses. The prices were comparable to other site and it also took my insurance. I'll likely be using glasses.com again on my next pair!
Marika K.
Posted
It was pretty easy to place an order. I needed assistance with the prescription and contacted customer service.They told me what to do to resolve the issue. I love my new glasses.The style is beautiful and they feel very durable.
C. R.
Posted
This order was the first one I placed on line and it was great. I received my glasses faster than I would if I ordered my glasses in person. I followed the instructions for measuring the papillary distance which were pretty easy, and it helped because I haven’t had to get my glasses adjusted at all.
