Global TravelerReviews of globaltraveler.us.com

This has been the most streamlined process. They have made it very easy to apply for global entry.

The officer made the sign up experience very easy. He was knowledgeable and informative.

My experience with global traveler has been excellent! The customer service is immediate and very helpful. Once an email has been sent with questions, I get an almost immediate response with everything I needed to answer my question. 24/7. Not just during the week. I highly recommend this company for your travel needs.

A 60% markup on the actual price of Global Entry is not worth the service rendered. I understand a service fee, but not this much. Also, I began the renewal process on the government website (ttp.cbp.dhs.gov) and at no point ended up with this third party company. At no time in the process was I notified or informed that I was leaving the US.GOV site and was shocked when I realised I have overpaid so badly. When I queried the representatives, they said they are fully transparent on their website and I should have known. However, at no time was I on their website to know this was happening. Which makes the overpayment even more painful.

Not easy to contact, texting does help. Follow up with questions or concerns are reviewed and handled accordingly.

Easy streamlined process. Staffs were polite and helpful. I think my background is already processed in advance based on the information submitted and so it didn't take much time.

Felt the process was overall very easy and smooth. Grateful to have had the option to do the interview on the way in from my most recent international flight.

A simple and fast process that was very responsive for a holiday weekend.