GlocusentReviews of glocusent.com

never received the order. Trying to track the order with Shop is a nightmare. I'm starting to think that glocusent is not a real company but a scam.

Very disappointing. Purchased their survival lamp from a well known online store which indicates there is a year warranty on the product but an additional year if you register your purchase. Within a month of my purchase, things started going wrong. 1st the charging usb-c cable isn’t working and I had to use my own usb-c cable for charging. The white indicator markings on the lamp all disappear (probably use chalk instead of paint). Fast charging isn’t working. Their web site says if you aren’t happy with purchase to claim a refund or warranty replacement. Email them with my issues. Received auto response that someone would get back to me but no response for several days now. Their customer service is non existent and their product warranty is a big LIE, so don’t expect any replacement during the warranty period if product is faulty.

This is my second purchase. I was happy with the first book light so I ordered another. The second one won’t turn on and won’t hold a charge. When I plug it on to charge it seems to be charging but if I remove it from the charger it dies .

I wouldn't give any star if that was possible ! I ordered a neck light for a Christmas present in early December giving it plenty of time to get to my home. I was told I'd get an email from the Glocusent company as to the delivery updates - never heard from them. Then I get an email to "review" my product which I never received. I checked the tracking number only to find out my order was deemed "undeliverable" it looked like it never left their facility. When I inquired I was not given a reason why it could not be delivered. If I had not checked into my order they would have never contacted me. I hope I don't have to fight for a refund from this loser company and I'm out a Christmas gift.

I do not have my tracking information.

Produits de mauvaise qualité. Je suis rendu à ma deuxième lampe de cou achetée en l'espace de 6 mois. Batterie pourtant pleine, il y a toujours un côté qui se met à clignoter comme si les leds étaient à deux doigts de lâcher.

We never received the lamp so I can’t evaluate it.

Ordered a book light via Amazon where I searched under Made in America. Checked the company, they are located in the US and saw no reference in the information about the company that their products are MADE IN CHINA!!!!!!! This is a no go for me. Glocusent how about some "cradle to grave" transparency!!!!!!!