GLS CanadaReviews of gls-canada.com

The worst customer service and delivery. They “attempted” to deliver my package twice, but they just pulled up to my apartment and took a picture of the building and said they couldn’t get inside. This was frustrating because they could have phoned me and I could have grabbed the package both days, as I was home. And my phone number is listed on the package. Also, what delivery company only works banker’s hours?? You can only get a hold of someone “helpful” via phone Monday - Friday from 7am-3pm.

Worst service I ever had to deal with. If I could give them 0 stars, I would. Had to call them almost every single day this week for a pickup, telling me everytime that they were coming "today", but still no one showed at the end of the week. On top of that, there was two days of heavy rain, so you can imagine the state of the box that was outside waiting for them. Poor delivery service, poor customer service and unreliable. Stay away!

PIRE COMPAGNIE DE LIVRAISON! PERTE DE COLIS, VOL DE COLIS, COLIS LIVRER A LA MAUVAISE ADRESSE! UNE COMPAGNIE BROCHE A FOUIN !

Le livreur a laissé pour paquet sur une petite table sur la galerie. Le paquet était très visible de la rue ainsi que de la piste cyclable. Il n'a pas sonné pour m'avertir. Par chance, j'ai vu le camion en avant de ma maison et je suis sortie tout de suite. Le paquet était assez gros et j'ai demandé au livreur si c'était pesant, sa réponse a été vraiment ridicule: ''Je ne sais pas''. Moi je ne sais pas comment il a fait pour le débarquer du camion et le transporter sans utiliser ses mains. Ce n'est pas la première fois que j'ai des mauvaises expériences avec eux et même après avoir appelé, le problème ne se règle pas. Je commande régulièrement et c'est la seule compagnie qui se foute carrément des clients.

Entreprise déplorable !! Pour récupérer un colis, on m'annonce aujourd'hui même entre 8h et 18h ou alors lundi prochain mêmes horaires !! Communication néante. Comment peut-on utiliser et soutenir se genre d'entreprise qui se fiche complètement de ses clients !!

Whay type of company don't give delivery ETA . They so unprofessional avoid any business using them. They manipulate the tracking information and forge signatures.

GLS called once, call was dropped during the conversation, then left a "tried to deliver" notice on my apartment building door . Didn't have my name or suite number so if I didn't have a gut feeling the notification was for me, the product would have been returned. The woman I talked to was very nice. She said there had been 2 attempts to deliver, hhhmm, I only received one phone call. I had to go across town to pick up my parcel. No number on the office building they were working out of though apparently they've been there for 3 yrs. I hope I don't have to deal with this company again.

Sent a parcel worth $900.00 from Montreal to Kingston Ontario with signature at arrival and the parcel was delivered to the wrong address. Called GLS numerous times to find out were the parcel was and a supervisor was supposed to get back to me within 48 hours and never did. Worst of all I found out that the parcel was dropped off a block away and the driver of GLS signed for it and left it at the reception of that building. Also was told that that driver returned to try and recover the parcel and no one claimed they had received it. This is the most incompetent delivery company I ever dealt with.