Bad
735 reviews
ProctorU provides secure live and automated online proctoring services for academic institutions and professional organizations. We protect exam integrity for more than 1,000 partners worldwide.
Go Proctoru (go.proctoru.com) has 735 customer reviews on Consumer Courier, with an average rating of 1.1 out of 5.
735 approved reviews, newest moderated first
L B.
Posted
Continuously said my webcam wasn't working when it was. Spent an hour and a half wasting my time and getting disconnected. Sent to a tech who said its working fine, then back to a proctor who said it's not working. never got to take my exam.
Jaden C.
Posted
worst test taking experience in my entire life
John A.
Posted
If I could give 0 stars I would. I tried taking the test but there was an error regarding the recording of my camera and connection with the proctor. Mind you, I have verizon wifi so I know its not me. When I tell you guys I went through 7 different agents (who all believed they can fix the problem by taking control, only to lose connection and restart), 2 phone calls and an online 24/7 chat agent just to try to get a refund (which sent me to the same support page I had already tried after explaining the entire issue for the Millionth time). I would never reccomend such product. Wouldn't even be using it if Aceable did not require it to be proctored.
Mishella A.
Posted
Horrible worst customer service and operating system, I’ve ever worked with. Each time, there was a different freaking problem. Mind you, this was all after passing their equipment test a few times. Horrible, horrible horrible horrible horrible.
antonio L.
Posted
i wish i could give 0 starts they wasted a hour of my life still did not get me up and running. i got into the session and had a proctor end it making me restart the the whole thing. worst online experience would not recommend to anyone
LynB
Posted
Dreadful user support, cannot believe this product is endorsed as a university exam software, dangerously allowing full access to systems and leaving household internet vulnerable to malware attacks.
Matthew
Posted
ProctorU requires that you install software on your PC that lets the proctor "take control" of your PC order to take an exam. This is a massive security issue red flag. All prospective institutions considering ProctorU should avoid this vendor. For business related certification exams you cannot use a work PC due to software conflicts. Their support says you have to use a personal PC. Again another red flag.
Jimmie L.
Posted
This whole process is a total waste of time. Was told to set aside 120 min. and took 50 min. going back and forth with these people. The whole process is a total scam.
