GoKarts USA®Reviews of gokartsusa.com

Tried texting, but got no response. ordering online is very easy, just do not have any immediate questions.

Easy and quick! Thank you for the extremely easy to navigate site and buying experience.

Would like more feed back.

I ordered a motor on their website that said it was in stock back in the first week of May. I got a text message almost two weeks later that they no longer had that motor and more likely we're not going to carry it in the future. They offered me a different motor which at the time said that it was in stock and gave me $30 off for the inconvenience. That motor was supposed to be here 3 weeks ago! Every time I've used the text line to communicate, the person on the other side has no clue what's going on. At first they told me I didn't even order a motor, then when I showed them the order they said that they hadn't processed my payment... then when I showed them the payment had been in fact processed, they stated that the motor wouldn't be here for 30 to 60 more days! when I told them that was unacceptable and asked to refund my money they refused. READ THAT LINE AGAIN, AFTER THEY SCREWED UP MULTIPLE TIMES THEY REFUSED TO REFUND MY MONEY. WE'RE NOT TALKING $5 OR $10, THIS IS 300+ BUCKS.... They stated that I needed to contact customer support. I contacted customer support who promised the motor would be here In the first week of June, we are now approaching the third week of June with no motor, no update, no tracking number. DO NOT DO BUSINESS WITH THIS COMPANY.

It would be great if it’s not breaking every day. The crate it came on was all bent up, a part on the wheel needed to be fixed from CHEAP welds. ( I HAVE PHOTOS) Very disappointing. One of the seat belts is jammed and doesn’t want to click in. It says 13 and up and I can barley fit in it, I weigh 120 pounds. The gas tank almost rattled off! For 1200$$$????The only good thing is it starts and runs fine. I would demand a refund and send the problem back if I didn’t have to rip it away from my kids! This company or whatever they claim to be will be hearing from me! Highly don’t recommend.

Great so far let’s see how the package comes

BAD bad BAD bad

Secure site, easy order placement. Good communication.