Gold and CherryReviews of goldandcherry.com

I’m reporting this company to the police I ordered from here never got the item it was shipped in a different area which I don’t live in. I don’t hear from anybody either…. Scam!!!! I want my money back

Incompetent crooks. I placed an order and received wrong size due to their lack of caring. After weeks of trying to even find someone to contact I was given return authorization to return. No credit?! It’s been weeks!! Once again, I have made several unsuccessful attempts to reach out to the person who authorized return with proof from USPS return to their facility in Avenel NJ, no response?! So now they have both my money and merchandise. Guess it’s a win win situation for them and a total loss for me?!! BUYER BEWARE Reported to BBB #thiefsjuatlookingforaquickprofit

I ordered the Transparent 360 IPad keyboard case February 12, 2025. Received tracking number, but have yet to receive my case. Tracking number said it was delivered March 14th, but somewhere in Chicago. I do not live in Chicago. I have sent several emails to their support email, but have yet to receive a response. Not very good customer service. I wish I would of never ordered this, as it wasn’t cheap either.

Ordered ipad keyboard case February 12th today is March 22nd. I have yet to receive my item. I have emailed them on 3 separate occasions and they have never responded. They also have fake tracking information that says the item has been delivered and that's not true. I live in a building with concierge service that accepts and signs for packages on my behalf and this item was never delivered to my location.

I ordered it January 27,2025, I tried se real time after seeing it was still in the order stage and I paid it off, and no response from them. After several attempts, they instant something back at the end of February saying they are swamped and offered me a free gift. I didn’t want a free gift I want what I ordered and paid for. No response. Finally it says it’s in transit and they deliver it somewhere other than my address. After 3 attempts at trying to contact them I get a response that says they will look into it and ship me another, I can’t get the iPad case I ordered, my advice is they are a scam.

I ordered a case for my iPad Pro from Gold and Cherry on March 8th 2025 Today is the 19th and i still haven’t received it, but someone in Pearl River I’m sure will enjoy it!n Yes it was delivered to the wrong address. Gold and Cherry”s support and customer service is rotten. Never received any response from this company PLEASE AVOID THEM LIKE THE PLAGUE!!

Same thing happened to me. I ordered on Feb 17. They sent me a tracking number which I follow. Then yesterday it said it was delivered to a non-existent address in a city hours away from me! My address does not exist in that city. No response to my email but they charged my credit card immediately. I will file a complaint with my credit card company and hopefully get my money back. The company who claims they delivered it is all in chinese. No way to contact the delivery company and since I don’t speak chinese I don’t even understand anything on their website to contact them.

Absolutely shocking company. Do not buy anything from them. They take your money then promise you they have sent your item but in reality they haven’t. I wish I could report them as basically they are taking your money and not sending anything out what you ordered.