Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!
Good Dog (gooddog.com) has 3,375 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Also known as
gooddog.com
Website
gooddog.com
Category
Pet Services
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Thank you so much for allowing Frodo to join our family
Thank you so much. This is the first time for me finding a dog through a breeder and good dog made the process easier and painless. Frodo is home and becoming part of the family.
AP
Amya P.
Posted
No problems
No problems. Smooth transitions.
NA
Natasha
Posted
The ease of placing puppies in great…
The ease of placing puppies in great homes. And the protection of both receiving payment on my end and for my clients sending payments I love it
CF
Christine F.
Posted
Maria was so helpful and answered all …
Maria was so helpful and answered all my questions and concerns. Also, the fact that our puppy, Buffy, was delivered to our at a very reasonable price. Also, she picked out the right puppy that we wanted.
PT
Pamela Thoms G.
Posted
Unarthorized use of charge card, before permission was granted
In an agreemet to purchase a dog from the breeder Good Dog wanted a deposit which is normal. They were given my American Express card information. Not only did they charge my card for the deposit they charged the full amount of payment at the same time and we were not picking up the dog for 2 weeks. [October 24th].They did this without my permission. They had only ask for the deposit.
Response from Good Dog· Oct 13, 2026
Hi Pamela,
Thank you for sharing this with us. We’re glad to see that our Care Team has already reached out by email to walk through your payment history and help with next steps, and we’re sorry for the frustration this caused. We completely understand that paying the full balance two weeks before pickup wasn’t what you intended.
To clarify how payments work: charges through Good Dog can only be processed when a checkout is opened and submitted from the buyer’s own account. Neither Good Dog nor breeders can charge a card on their own, and card details aren’t stored for future charges. Our records show two separate checkouts were completed, one for the deposit and one for the remaining balance.
If you’d prefer to pay closer to pickup, your breeder can refund the second payment directly from their account, and you can request this through your Good Dog Messages tab. Every payment, whenever it’s made, remains covered by Good Dog Payment Protection.
If you have any additional questions, please feel free to continue reaching out to us at [email protected].
Warmly,
The Good Dog Team
LY
LYNETTE
Posted
Good Dog was easy to select a breeder…
Good Dog was easy to select a breeder in my location and find the perfect dog! We selected Canyon Rose Schnauzers! The breeder Michelle was outstanding to work with! Trusted and felt very comfortable! Our little girl is adjusting quickly to her new home! She’s very calm, smart and has adjusted to her surroundings quickly! Thank you to Good Dog and Canyon Rose Schnauzers (Michelle)!
LS
Lauren S.
Posted
Good dog provided a place to research…
Good dog provided a place to research the right dog for us. I liked that I could feel safe with payments, communication and pet choice. The pickup was the most heartwarming adoption of a pet I’ve ever had. Our puppy was so confident and friendly. He was clearly raised from a good breeder. His temperament is so easygoing and playful.
CU
customer
Posted
Great experience with both the Good Dog…
Great experience with both the Good Dog app and Breeder Shannon Johnson. Both provided very useful information about care for my new pup. Shannon continues to answer my questions. The Good Dog app is easy to use and secure.