GoodRxReviews of goodrx.com

GoodRx reviews

4,044 approved reviews, newest moderated first

Ricky
Posted Mar 6, 2024
It's great, good price.
It's great, Rite Aid keeps membership number on file
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Jennifer
Posted Mar 6, 2024
Awesome user experience
It was easy to use, relatively inexpensive, and quick. I will definitely use again
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Jose M.
Posted Mar 6, 2024
Great price decrease & helpful
Great price decrease & helpful
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Chris
Posted Mar 6, 2024
The good rx discount cut my medication…
The good rx discount cut my medication cost by 70%.
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Steve O.
Posted Mar 5, 2024
I have been getting a specific…
I have been getting a specific medication from here for about two years. Now suddenly I am told that I have to go to my primary health provider. No explanation and terrible customer service.
Response from GoodRx· Mar 7, 2024
We're really sorry to hear that your GoodRx Care experience was not the best, Steve. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help. https://goodrx.co/3R1EDOp
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Anzhelika
Posted Mar 5, 2024
In my case, they wrote off 17,000 points to me without even warning me about it.
In my case, points stopped being awarded, although I used their application. And now all the points have been written off without warning. I couldn't find their support team to clarify the information.
Response from GoodRx· Mar 7, 2024
Hello there! If your account is inactive for 120 days, the points earned will expire. Your account is considered inactive if you have not used coupons, completed daily check-ins, or redeemed any rewards within a 120-day time period. If this was not the case, please give us a call at 888-799-2553, so we may investigate further.
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Tracey S.
Posted Mar 5, 2024
Your prices are not the lowest
Your prices are not the lowest. There are companies out there that don’t cost anything to get the discount
Response from GoodRx· Mar 6, 2024
We always encourage you to take advantage of the best price available to you, Tracey. In case it helps, we provide savings resources below the coupon listings.
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GoodRx C.
Posted Mar 5, 2024
Insurance vs GoodRx
My spouse’s insurance was on file for my prescription medication but GoodRx saved me $9. It pays to check prices regardless of insurance! Thank goodness for GoodRx
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