Nicole
Posted
Got Scammed Unfortunately
Unfortunately, I had my money taken from Good Rx Care after scheduling a virtual appointment and never seeing a doctor. The call center told me there was nothing they could do on their end and recommended that I continue to message the provider in the same messaging center where I was not getting a response to begin with. They also told me there was nothing they could do to refund the charge. The entire thing was immensely stressful. I know nothing about their coupon service, but I highly suggest that you do not use them for telehealth in the case of needing a prescription quickly
Response from GoodRx· Jan 2, 2024
We understand your frustrations and appreciate your patience, Nicole! We would be more than happy to look into this for you or issue a refund as part of our 100% Satisfaction Guarantee. We will be reaching out to you via TrustPilot for more information, please respond at your earliest connivence.

