GoodRxReviews of goodrx.com

GoodRx reviews

4,044 approved reviews, newest moderated first

Michael P.
Posted Aug 15, 2026
Just didn’t get results
Just didn’t get results. But it was easy and convenient.
Response from GoodRx· Aug 20, 2026
Thanks for trying out the GoodRx Services, Michael!
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D L.
Posted Aug 15, 2026
I never received my order
I never received my order. I'm not sure if this is a good Rx problem or a USPS problem all I know is that my mailbox has a lock and key and I never received my last order! 😭
Response from GoodRx· Aug 20, 2026
Thank you for reaching out; we would be happy to look into this for you! Please give us a call at 855-526-3318 or reach out to our team through the message center.
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Phil
Posted Aug 15, 2026
I look at all emails from GoodRX
I look at all emails from GoodRX! I learn a lot ! I check out many medications there
Response from GoodRx· Aug 21, 2026
We're so happy you find our emails helpful, Phil!
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JaeWon R.
Posted Aug 15, 2026
Often get rejected to do certain dosage…
Often get rejected to do certain dosage eventhough told them it's not work. They will assign lowest dosage from the beginning no matter what. Eventhough you been on the plan previously.
Response from GoodRx· Aug 20, 2026
Thank you for your review, JaeWon. We will pass along your feedback internally.
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SHERRIE
Posted Aug 15, 2026
I have been with good rx for a few…
I have been with good rx for a few year's and they have been so good to help save me money
Response from GoodRx· Aug 21, 2026
Thanks for letting us help you save over the years!
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Stephen D.
Posted Aug 15, 2026
It was better when you wrote the script…
It was better when you wrote the script for the ED medication and I got it filled at my local pharmacy. Now you’re price gouging on the medication. How many stars do you think you deserve ? Three or four times more expensive for the consumer.
Response from GoodRx· Aug 20, 2026
Hello Stephen, you can still get a prescription for ED treatment and pick up your script at a local pharmacy. You can learn more here: https://goodrx.co/4wQ4fRm or calling us at 855-526-3318. We'd be happy to help!
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Wanda
Posted Aug 15, 2026
Got back with me on any concerns I may…
Got back with me on any concerns I may have had
Response from GoodRx· Aug 21, 2026
We're happy to help!
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John
Posted Aug 15, 2026
Poor customer service
You keep giving me runaround about picking up prescription and everytime I call your so called pharmacy no one answers or returns any of my calls
Response from GoodRx· Aug 20, 2026
We're sorry to hear of your negative experience, John. Please email us at [email protected] with your full name and account information, so we can investigate.
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