Average
29,446 reviews
GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
29,446 approved reviews, newest moderated first
customer
Posted
Turned out exactly like the image I sent! My only complaint is it was a different material rather than normal cotton socks, but I’m assuming that’s because of the design I chose. The toes on the socks are normal cotton though!
Sarah
Posted
The picture of the dog came out clear but was a bit disappointed in the sock material. It’s more like a compression sock material than a soft material.
customer
Posted
Couldn't tell you. Still waiting on a response from customer service. I have made multiple attempts to contact them. I haven't received my package and tracking tells me every day that my shipment is on time and will be delivered by end of day. Worst customer service I have ever dealt with.
Response from GoPupSocks· Jan 11, 2022
Hello there, Thank you so much for taking the time in leaving us a honest review. Our customers feedback helps our growing company to improve on all aspects and we work on them on the daily bases. Looking into the system, I'm happy to see that one of our representatives took care of the issue and found a solution for you. if you ever have any questions or concerns, reach back out to us at [email protected]
Nadine D.
Posted
I am very disappointed. The dog is not the picture that I sent in for printing. The ears are the opposite as the picture shows. I have a picture to show the vast difference.
Response from GoPupSocks· Jan 11, 2022
Hello there, Thank you so much for your review and taking the time to share your thought. I want to sincerely apologize to see that you received the wrong item. Looking back into the system, I see that one of our representatives took care of the issue by immediately replacing your original order and they will have it sent out as soon as possible. Please, consider us in the future and I assure you, you will have a better experience with us. If you have any questions or concerns, reach out to us at [email protected]
michael
Posted
was not happy cause they were tye dyed and blue and did not look like our dogs
Response from GoPupSocks· Jan 11, 2022
Hello there, Thank you for your review. We apologize for the inconvenience this may have caused you and we do whatever it takes to get things right for our valued customer. We do not see any attempt on your part to try and communicate the issue to us so our company can resolve it immediately. Our team works tirelessly to make things right and accommodate our customers. If you have any questions or concerns, reach out to us at [email protected]
Sal C.
Posted
It took over a month to finally receive the item I ordered after contacting customer service many times. They didn't follow my instructions for cropping the image and I am not satisfied with this very expensive custom printed blanket. Please do yourself a favor and use a different vendor. PupSocks is not the only company that makes these.
Response from GoPupSocks· Jan 11, 2022
Thank you so much for taking the time in giving us a review. We are committed in making things right and our team tries their absolute best to satisfy our valued customer. I'm terribly sorry for the inconvenience this may have caused. Please consider us in the future. If you have any questions or concerns, reach back out to us at [email protected]
Susan from P.
Posted
I recently ordered a blanket for my sister's birthday, complete with photos of her 2 cats. It was easy, there were several background design options, and the blanket is soft and so funny with the cat faces on it. It made me laugh and I know it will for her, too!
Teresa R.
Posted
The blanket I ordered the picture did not come out clear so they made a brand new one at no charge. And said I can keep the 1st one also. It did take a week for them to respond but I base that on the Christmas rush. Daniel was super helpful.
