GoPupSocksReviews of gopupsocks.com

I ordered two socks and only received one order. I tried reaching out to their customer service team multiple times and have yet to receive a response on this issue. Very poor

The photo is clear and bright and the background is colorful and vibrant. I just wish the mask fit a little tighter and had a filter pocket for extra protection.

There is no customer support. I don't even know why I'm filling this out. Obviously a human isn't going to see it. I was told that my order shipped 2 weeks ago, but UPS still hasn't received it, which seems to be common according to other reviews. I've tried unsubbing from the email list multiple times, but still received regular spam until I blocked PupSocks. I've tried emailing customer support about it, but as I said, there is none. I've already reported PupSocks to the Better Business Bureau and declared this charge as fraudulent through USAA.

Pretty happy with the product overall. My only disappointment is that the color of the finished print (on socks) came out a bit darker than the color of the photo and any definition of my dog’s mouth is lost, it’s just kind of a dark area now. She’s tan overall but her mouth is a bit darker so this is somewhat understandable but a chance to view a proof before printing would be nice. I might have chose to use a different photo if I saw a proof. Overall still happy with the product but a proof step would be a nice addition.

Still have not received 11/20 order Update received order with empty package. No response from emails sent at least a dozen times. Currently disputing charges. Terrible customer service. Do not order!

I was/am very disappointed with my order. I could not distinguish the pet on the docks I ordered. The pet was completely black and I could only see the eyes on it. I do not own a black cat. Very poor quality. I will not be ordering from Pupsocks ever again and will tell family and friends not to use them as it’s not worth the money. Tried to get my money back but Pupsocks wouldn’t do it. Very angry.

Great product, communication and quick shipping!

I waited a month to get my order, only to receive the WRONG item - someone else’s order. I reached out three times (via e-mail and chat) asking for help and got the automated “we’ll get back to you.” After several days there is still no human contact from PupSocks. Plus the quality of the wrong order I received is poor. The dog’s image is blurred and the socks feel like plastic to me. All round, a terrible on-line retail experience.