Excellent
137 reviews
gopurebeauty.com is listed under Cosmetics & Makeup.
gopurebeauty.com (gopurebeauty.com) has 137 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
137 approved reviews, newest moderated first
Nancy
Posted
I resently ordered product from go pure beauty and needed to contact the company. I am very impressed with the rapid response and assistance with my issue. They have been genuine and helpful. I appreciate a company that not only stands behind their products but cares about satisfaction for the customers.
Cheryl L.
Posted
Amazing customer service!! I’ve had delivery issues (carrier’s fault) and they went above and beyond to help me! They were friendly & really cared. This neck cream has really shown results for me and with the awesome customer service, I am hooked!! Thanks Go Pure!
Cynthia E.
Posted
This company's customer service is beyond amazing. You can be confident ordering from them because they will definitely make it right if you have any problems!
Kathy H.
Posted
I ordered the products March 20. The company you use for shipping is terrible. They sent an email 2 days ago that they tried to deliver the package and would try again. I sent them an email asking why I didn't get the package. The address is correct and should have no problems delivering. Haven't got a response from my email to them and still waiting. I read horrible reviews on this shipping company you use so if and when I get my products I probably won't order again because of the shipping issues. Not worth it.
Response from gopurebeauty.com· Mar 29, 2026
Hi Kathy, Thank you for your feedback, and we're very sorry for the delay and the frustration you’ve experienced. According to the tracking, your order was delivered yesterday, so we're hoping it has reached you. If it did not turn up, please let us know so we can take the next appropriate steps to resolve this for you. We completely understand your concerns about the shipping issues and the carrier's lack of communication. This is not the experience we want for our customers. We truly appreciate your feedback, and appropriate actions will be taken to address these concerns. If you still haven’t received your package, please email [email protected], and we’ll be happy to assist further. Best Regards, goPure
Tracy P.
Posted
The Go Pure customer service team is one of the best I’ve dealt with. Communication is consistent and if I don’t respond to them they reached out again. The didn’t give up until I was satisfied. They really LISTEN :). Top notch?
Lynette B.
Posted
Excellent customer service. Just started the product, but very impressed with the company so far.
Laura M.
Posted
I cannot say enough good things about this company and their customer service. When I had issues with a jar of cream, I reached out to them and they gave me options for replacement or refund. I was beginning to see signs that the product was working, and they are sending me a new jar and have followed up on every single email. Communication is key and they have that aspect covered. I feel like a valued customer.
Denise B.
Posted
GoPure is a fantastic product. I’ve noticed a difference with my arms being tighter and neck looking much better. Ordered everything on subscription. Customer service is amazing as well.
