This is such a scam website!!!! Don’t fall for it I m seriously regretting and crying from regret omg how could I not see it. This website try to imitate the official website and say processing fees which seemed like a valid visa processing fees but it is just paying them money for nothing!!!! I legit could have typed everything I typed in that website into official government website but their website is perfectly crafted to mislead people!!!!!!
Response from Govswift· Dec 10, 2024
Hi Menzies,
Thank you for sharing your feedback. At GovSwift, we are committed to providing a reliable and supportive service to travelers navigating the ESTA application process. While we are a private company and not affiliated with the U.S. government, this is clearly communicated across our website, alongside transparent details about our service.
Our fee reflects the added benefits we provide, such as an intuitive application process, thorough error-checking to help avoid delays, and dedicated customer support to assist every step of the way. We take great pride in offering a service that many of our clients find valuable for its convenience and attention to detail.
As a gesture of goodwill, we refunded your order on November 25, 2024. We also take any indication of confusion seriously and work hard to address these situations promptly.
Thank you for allowing us the opportunity to address your concerns. We remain committed to delivering a trustworthy and professional service to all our customers.
Best regards,
GovSwift Team
KS
Karl S.
Posted
Very easy to use application form.
Very easy to use application form.
MC
Merissa C.
Posted
Easy online process and great ongoing comms
Online platform was easy to navigate and follow up email correspondence to me telling me where my application was at was great.
LM
Liz M.
Posted
SO EASY!
IT WAS SO EASY TO APPLY FOR MY NEW PASSPORT
JO
John
Posted
Easy / Painless / Professional
Easy / Painless / Professional - Thank you very much for the great service!!!
