Grand Home FurnishingsReviews of grandhomefurnishings.com

Grateful for Don Ferraro's furniture experience, knowledge & help. We love the quality of furniture we've received thus far! It's created special family moments to enjoy more dinners together & makes our tv room look more expensive at an affordable price. Thank you!

The buying experience was fine. For the money we spent, however, on the leather couch it would have been nice to have free local delivery. $80 to deliver one piece of furniture was a bit much - and there was no wiggle room with them on this. May rethink this the next time we need something. Other than that we really do love our couch.

The process was easy. My issue was with the financing. I was told that based on how much (value) you spend the longer you could finance. I was then told they were pleased to tell me I qualified for 3 year financing at 0%. But then after that I was told I had to pay 10% to get that rate. Was not told up front but once credit report had been ran and had sat there for while. I know it was not because of bad credit because I have excellent credit. Should have been told upfront before process began. I then had to put that amount on a credit card which defeats the purpose of 0% financing.

I'll give the short rendition. My wife and I bought a new living room suit. It looked beautiful... After a couple weeks we noticed the cousions wouldn't stay in place. I called the store and wanted an exchange. The new furnature was going to take about a month to get here(very popular design). That put us well over the 30 day promise... I was worried we would put a stain on the couch or something while we waited for the new stuff to arrive. The manager said not to worry, We have a deal. The new stuff got here on time. The exchange was made, and we love our new furnature. These guys get an A+.. Very easy to deal with, very nice furnature, no arguments or hassle, but most important to me. They took care of business, honorably. They have gained a lifetime customer in this family.

I ordered furniture from a different company and it was delayed 4 times. Twice wrong color and twice broken. I got upset with that company ( whom I have shopped with for 25 years ) I remember someone telling me about Grands so I GPS the name and went straight over there from other store. My daughter and I was greeted at the door. We were then given a Coke and popcorn by the salesperson. She gave us her name and said to enjoy the store that she would be happy to answer any questions. She didn't follow us around the store, which I really appreciated. I ended up buying a sectional sofa before I left there. It was delivered in a timely manner. I went back the next week and bought a buffet table. GRANDS is my new store, they now will have all my business. I was impressed. Thank you

I went to Grand because I heard they had great customer service but I didn't find it once I bought my furniture. To start with it took me several phone calls and 2 was to get my furniture. Was told each time I called they were waiting on recliner. Finally a manager looked it up and said a purchase order was never out in so they offered me the floor model at a discount. When my furniture arrived the dining room set came in box's and I had to assemble it. Was never told this by anyone. What if I was an elderly person and had to pay someone to come assemble it. Not good.

I was greeted at the door and was able to request the salesperson needed. She was helpful and had an answer for any question I asked. When I was unsure she offered an opinion without being pushy.

I placed an order for a sofa and chair at the end of April. The order was not placed until the last week of May. If this is correct, why the month's delay?