GrayPorter.comReviews of grayporter.com

Honestly, I was very skeptical to find a Fujifilm X100VI i stock and at MSRP, but after some research with BBB and TrustPilot, i decided to give Gray Porter a shot. There were some issues with shipping delays (no fault of Gray Porter!), but Manu at Gray Porter was in constant contact and even refunded shipping fee (I paid for express), gave me an additional discount for the inconvenience, and extended my warranty by a year for free. Highly recommend, and will for sure be purchasing from them again!

Customer service top notch! Phone and email, quick to respond and very helpful with the questions!

Had to do a return and everything went smooth and very quick.

Ordered a camera that I then had to return, which I was nervous about because I'm in the US and they are in the UK. Process was very easy, and they were very communicative - package was picked up from my house and refund came through within a couple of weeks.

Simple and fast service

I had such a great experience! I was losing hope since the Fujifilm x100vi was back ordered everywhere and I needed it before my trip. When I saw it on grayporter for retail price and 2 day shipping, I was a bit skeptical but i went ahead and ordered and it arrived in 2 days in perfect new condition! So happy with my purchase and recommend this site to everyone!

quick response to customer inquiries. fast delivery. affordable price

I was sceptical when I purchased a camera from Gray Porter. I had never dealt with them before, but there's a first time for everything. Someone answered a phone call in person (no automated answerer), had all the right answers, and was very personable and polite. So I took a chance. I can't say enough good things about my experience. They kept me informed every step of the way during shipping and answered every email promptly. In short, real old-time customer service. You can buy from them with confidence.