Thomas
Posted
I have no problem with this bank
I have no problem with this bank. Only one time did I have an issue and it was resolved

Excellent
607 reviews
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
607 approved reviews, newest moderated first
Thomas
Posted
I have no problem with this bank. Only one time did I have an issue and it was resolved
Paul
Posted
Great 👍 customer service all the time. The staff is very friendly, helpful and knowledgeable!
Philip M.
Posted
Thank you for being an awesome Credit Union! My only concern is that you still do not have safety deposit boxes!
Deborah
Posted
I appreciate Great Basin's willingness to look at my whole picture and for giving me a chance to re-establish myself! For this you have my loyalty and my business. Thank you!!
James A.
Posted
I have been a GBFCU member for many years and have never had a complaint about friendly service, astute management, and a well managed financial intuition. They are like and they make me feel like family.
Vanda
Posted
Very helpful and love the mobile app.
A M.
Posted
I have had prior banking relationships in other states that I genuinely felt connected to. Since I have moved to Nevada I thought Great Basin would provide a similar relationship. I have several incidents that I had to call in to have resolved, such an inconvenience because it was errors on their end.
Gwenyth
Posted
Personnel is alway helpful and informative whether I am inside the bank or on the phone from home. Great Basin Federal Credit Union is the best decision I ever made. Thank you!