GrecellReviews of grecell.com

I had two small loose screws inside the power station and a broken pice of plastic.After i removed the objects the unit worked fine.

I purchased the "GRECELL Portable Power Station 2400W With Foldable Solar Panel" (Model G2400) for $529.99 — the product title and the price I paid made it clear it included the 100W solar panel. The power station arrived and works fine, but the panel never showed up. When I contacted support, they first offered me a $10 credit as a "solution." When I pushed back, they told me the listing showed all available variants and that I should have selected the correct option — but my order only showed a single "Style" option (G2400), with no alternative variant to choose "with panel" or "without panel." There was no selection error on my part: I paid the full bundle price for a product whose title included the panel. I ended up without the solar panel I paid for and without a real resolution from their support team. The product itself is good, but the handling of the claim was evasive, and they didn't take responsibility for an error that was theirs, not mine.

I contacted you to cancel this order and your response was patently bullshit.

Starting wattage overrated