JJ
Posted
Feel you get the brush off. REVIEW updated. RATING increased
Ordered a mug mid December 2025. Received the wrong mug. First they say they will send a replacement. A month later they say they sent the correct mug even though I provided evidence they didnt. Now they are sending a replacement. Still waiting for it. Very poor service and difficult to get any resolution. Only fair to update my review. Correct item now received. I have increased rating from 1 star to 3 star as the issue is sorted. Customer service let it down but apprecite it sorted in the end
Response from Grishko· Feb 28, 2026
We sincerely apologize for the poor service; your replacement is currently in transit and will arrive shortly—thank you for your patience.


