Excellent
758 reviews
Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.
Garden State Tile (gstile.com) has 758 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
758 approved reviews, newest moderated first
Christy Renee D.
Posted
Garden State employees are always easy to talk to and helpful with my customers when it comes to design and work flow. They understand each customer has a budget and they try to accommodate.
Response from Garden State Tile· Aug 11, 2017
We enjoy working with you and appreciate your recognition of our efforts! GST believes everyone deserves a unique experience and a superior design opportunity regardless of budget.
TONY/CINDY
Posted
Friendly courteous and extremely helpful. My sales person went out of her way to help us find the perfect tile for our home
Response from Garden State Tile· Aug 11, 2017
From all of us at GST, wishing you much happiness with your new tile!
NANCY/JIM
Posted
We were very pleased with the help and customer service at Garden State
Response from Garden State Tile· Aug 11, 2017
Thanks Nancy & Jim. Nothing means more to us than knowing we helped!
Laure
Posted
Very helpful with our tile selection. Great selection to chose from.
Response from Garden State Tile· Aug 11, 2017
Thank you Laure for your review. We have an awesome team that finds the best products from around the world so that every customer's design dream might be fulfilled!
Development and Construction P.
Posted
Excellent customer service from the moment I walked into the showroom to delivery of the product. I am a professional in the development and construction industry and was so turned off by the 3 other tile showrooms nearby where I was totally ignored or met with a "I can't be bothered" attitude. My clients keep tile companies in business and so when you ignore me - do you think I am going to send my clients to you?! Salespeople give the first and lasting impression. If they don't care - the customer needs to find a better tile company. The salesperson at GST was attentive and professional, helpful in terms of advising and offering additional options and then sent me on my way with a sample. I placed my order within 24 hours and received it when it was promised. Well done! I highly recommend GST.
Response from Garden State Tile· Aug 11, 2017
We agree! Nothing is worse than poor service. Your clients deserve the very best we have to offer. GST hopes to see you again soon!
Billie
Posted
We had a wonderful experience with Garden State Tile! Every person we spoke to was knowledgeable and willing to help us.
Response from Garden State Tile· Aug 11, 2017
Thanks for sharing Billie. It means a great deal to us that you recognized at GST, service is what we are most proud of.
BRUCE
Posted
Even though this was a very small order I was treated as if was a large job and the advice was right on.
Response from Garden State Tile· Aug 11, 2017
Large or small, we want to be your source! We are pleased to learn that our passion for our products provided the advice you needed...
JOE
Posted
Great products and Jennifer at the Philly store is very knowledgeable and helpful in design.
Response from Garden State Tile· Aug 11, 2017
Thank you Joe, for taking the time to voice your opinion and your recognition of the design expertise of our Philly team!
