Derek
Posted
Very helpful throughout the process
Very helpful throughout the process, quick and easy.
Great
813 reviews
Guardian Interlock provides ignition interlock systems (also known as "blow and go" or "car breathalzyer" for people who need or want them after a DUI/DWI arrest. We provide high quality services and devices to make the process of installing and using an interlock as easy as possible.
Guardian Interlock (guardianinterlock.com) has 813 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
813 approved reviews, newest moderated first
Derek
Posted
Very helpful throughout the process, quick and easy.
Gerard W.
Posted
I don't know about any other interlock company but this one(guardian interlock) these are scammers, the devices are rigged for you to have to pay, anything that goes wrong with the device is yo fault and they charge you! Customer service is crappy! I recently just got the device removed, when i called and made the appointment they told me it would be 70 dollars but when they removed it i was charged 220 and the cs rep couldn't even tell me why the price jumped when i questioned it cs hung up! IF YOU ARE READING THIS DON'T DO IT!!!
Response from Guardian Interlock· Jun 28, 2017
Thanks for taking the time to leave your comments! We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further; please contact us right away at [email protected] so that we can resolve this issue immediately.
Nick
Posted
Very easy process
Kenneth
Posted
Device installed on 6/21/17. As of 6/27 device turned finicky and only started 3 times after more than 30 attempts. Called Guardian several times during the course of the day. Getting conflicting advice on what I need to do... blow, hum or inhale. I was able to successfully start car when I first had it installed with a continuous hum, which is what the installer told me. Something must be wrong with device. May have to have towed at my expense to service center as I am afraid to drive it in case I can't start the car or complete the rolling retest. NOT HAPPY.
Response from Guardian Interlock· Jun 28, 2017
Mr. Green, We are sorry to hear that you are having difficulties with your device. We have sent this information to the person who may be able to give you some guidance and help resolve this issue.
David
Posted
The process of getting the breathalyzer installed was very simple. The Guardian staff has been very helpful. I spoke with Gerald and he was extremely professional, friendly, and helpful.
Steven
Posted
The representative, Tawana, provided excellent, courteous and professional customer service. She was also very knowledgable in your company, Guardian Interlock. She provided me with a prompt and convenient appointment.
Ricardo
Posted
Tawana helped me out and answered all my question and was excellent
Valerie B.
Posted
It was very helpful for me...will use it again