Kathy B.
Posted
Never order from Guideposts!!!
I made the mistake of ordering a book that my mom wanted and sending it to my address. Since then I have been inundated with postal mail and e-mail. I have sent back the postal mail asking to have my name removed. I have contacted customer service numerous times to get my name and address removed the mailing list. Each time I get the same response "please be assured your name has been removed from future mailing lists and accept our apologies for any inconvenience caused" Still I continue to get mail. I also had a tremendous problem getting a billing issue resolved for my mom. I must have contacted customer service 10 times before the issue was finally resolved. This practice of lying to the customer and not providing actual customer service is unacceptable.