Average
929 reviews
HairClubFor more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
HairClub (hairclub.com) has 929 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
929 approved reviews, newest moderated first
Diane
Posted
Have been to two different locations and everyone had been friendly and asking questions how my hair is
Response from HairClub· Jan 11, 2017
Thank you for your positive review! We are privileged to have such a dedicated and hard-working team of professionals at Hair Club. We look forward to serving you for years to come.
Denver Mike A W.
Posted
Professional , outstanding
Response from HairClub· Jan 11, 2017
We appreciate you sharing your review with us. We are happy to hear about your positive experience with Hair Club. It’s terrific to know that you are pleased with your hair loss solution and our services. We look forward to seeing you again soon!
Cincinnati Linda D.
Posted
The Xstrands provide immediate gratification. Unfortunately, Hair Club will not provide a sufficient number at one sitting to do much good. After the contract period expires, the cost is prohibitive for most of us. I cannot speak to implant procedures as I did not have the procedure. The staff was well-informed and very nice.
Response from HairClub· Jan 11, 2017
Thank you for providing us with your honest review. We take feedback from Hair Club members very seriously. We will speak with our team to ensure your concerns are addressed and will reach out to you.
Downtown Toronto Girish A.
Posted
Tried not to Honor the Signed Contract
Response from HairClub· Jan 11, 2017
Thank you for sharing your feedback. We are sorry to hear about your experience and will be contacting you directly so we can personally address your concerns.
Erni (Vivian Chen's M.
Posted
The receptionists & the hairstylists are very friendly & professionals. They always help my daughter with whatever she needs for her hair. Thank you hair club for kids.
Response from HairClub· Jan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon.
Halifax Stewart M.
Posted
It's a lot of work, but I am glad to have hair, and do not want to be bald
Response from HairClub· Jan 11, 2017
We are delighted to hear about your positive experience with Hair Club! Thank you for taking the time to share your feedback with us. We look forward to seeing you in our center again very soon.
Orange County Don P C.
Posted
I've been with H/C now for 12 years, In the 12 years I'v had about 5 different stylist.2 are because the stylist moved away . one is because I did not approve of the stylist . And 2 are because the stylist got promoted. The 1st. promotion I excepted , The second one is now annoyed. I'm very particular with my stylist and I tip very well. I don't understand why I can't Keep Alex ;. His promotion was to take on new clients . I do understand I would get pumped from time to time , but I'm willing to go along with this so long as they get a new appt. within 7 days. Is that to much to ask ?
Response from HairClub· Feb 10, 2017
It was a pleasure speaking with you directly. If you ever need anything, please don't hesitate to reach out. Alexander Gonzales Area Manager I've recently send you an email to discuss and explore your experience further. I would like to work to resolve your concerns. Looking forward to speaking with you. Alexander Gonzales Area Manager Thank you for your loyalty to Hair Club and for sharing your feedback. While we are pleased with your overall positive experience, we are sorry to hear about the issues you raise. We will be contacting you directly to personally address your concerns.
Atlanta J.
Posted
By now we should have a product that can regrow hair. I know plugs are an option. That's not what I was looking for.
Response from HairClub· Jan 20, 2017
Hi Jason, It was nice to speak with you. Thank you for sharing your cost concerns with me. I am sorry that our costs did not meet your expectations. We are always here for you and looking forward to helping you in the future. Holli Area Manager-South Central
