HarmanaudioReviews of harmanaudio.com

They have the worst customer service!!

Horrible quality I've had the product for one month of usage and a completely broke down When I called in the customer service rapper wasn't very nice and for me because they were just a little bit outside of warranty even though I hardly use them I'm out of luck wow really so many different options and I took the worst one Live and learn when I will definitely not be buying any JBL product when it's this hard to get good quality stuff

Min søn fik et par høretelefoner i julegave, som min søster bestilte midt november, for at være i god tid. Da min søn fik to par i julegave, ville vi returnere til Harman, men da udløbsdatoen for returneringen var midt i juledagene, ville de ikke tage produktet retur i januar. Det er virkelig et håbløst koncept og giver jo overhovedet ikke mening, når man ved at det er julegavesæson - og de fleste andre butikker har forlænget returret i denne periode. Kan bestemt ikke anbefales, at handle julegaver der, hvis man vil have muligheden for at returnere.

The left earpiece of my JBL BT110 did not work anymore after about 1 year of daily use. A wobbly contact was the problem. After contacting Harman support and two emails, a new pair of headphones was sent back to me. Even during the Christmas holidays, the response arrived in the first 24 hours. Thank you for your amazing service, special thanks to Leila and Tobias for their fast and excellent service.

Enceinte JBL Xtrème 2 achetée le 5 janvier 2019 tombée en panne le 3 janvier 2022...durée de vie 3 ans...quelle déception vu le prix de 249 €...coût de la réparation au moins 100 € sans compter le coût du transport

No support, no help. Quality of products is not worth the price. Instead of helping you fix the issue they pushing you to buy new products / spare parts

Ordered an item - an adapter used for AKG mics in professional environment - and received shipping confirmation. In the email I was informed I'd receive by a particular date. Again, only professionals would be ordering this item which means we generally don't have time for ambiguity and tinkering around wondering where our orders are. Try to track the package via their website, "No info available. Come back soon!" Their site says it shipped via UPS but it isn't a UPS tracking number. Contact support when the arrival date comes and goes and they have no idea where the item is or what the status of the order is. "We'll send you an email within 48 hours with more information..." Really? You could've put this in an envelope with a standard postage stamp it's that small of an item. This has been an AWFUL experience with this company - I buy A LOT of audio equipment both consumer and professional and I will shy away from anything Harman in the future.

Does not follow EU regulations. Prepare for legal action to enforce your rights! Volgt EU wetgeving niet. Gerechtelijke stappen nodig om je rechten af te dwingen!