Tracy
Posted
Unresponsive after sale
Pros-prices are a little less than other companies. Cons- do not respond to email, or phone calls, did not provide an invoice and therefore I am unable to obtain warranty service for an instrument with a bad reed that I received from them. Also shipping items that look different from current models without original packaging which may not be authentic Hohner. Unable to login using saved password or to reset password on account in order to access documents. This company seems like a scam.
Response from Harmonicaland· Dec 22, 2021
Dear Tracy, we always reply to voicemails, emails at [email protected] or chat messages and have been doing so for 20 years. Our Hohner harmonicas are genuine and yours came in the original box that Hohner sent it into. If you need help to reset your password please contact us and we will provide your with a new password. Thank you and Happy Harpin' !


