Hat Heaven Reviews | Read Customer Reviews of hatheaven.com

Hat Heaven Reviews | Read Customer Reviews of hatheaven.com

Hat Heaven reviews

217 approved reviews, newest moderated first

Ian D.
Posted Apr 17, 2023
Shipping was quick and updated through…
Shipping was quick and updated through Shop.com., Text, and email. The quality is great when checking the two New Era hats I ordered. Happy with the experience using Hat Heaven.
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Isela
Posted Dec 28, 2022
I make my order on december 18th 2022
I make my order on december 18th 2022 I'm still waiting for my order I send a lot message and email and nobody answered me I contacted customer service, still waiting for someone to help me. Is my first order bad bad 👎 service
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Ian
Posted Sep 30, 2021
Having juNost read a series of bad…
Having just read a series of bad reviews, I thought I should send in my review. I've ordered two hats so far and they have been nothing but on point. To make clear, I don't work for them. I've just had good experiences. I've also never had to deal with customer service soooo. The quality of hats I've ordered have been terrific. Presentation has been impeccable. I have not had an issue with size because I order 8s or snapbacks (I've a big head). Hopefully some good reviews come about.
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D. H.
Posted Aug 24, 2021
DO NOT ORDER FROM THIS FAKE SHADY…
DO NOT ORDER FROM THIS FAKE SHADY BUSINESS. I ordered hat tried it on once and sent it back because it was too large. They told me they couldn’t accept the hat because it was dirty. I literally had the hat on for maybe 2 minutes. I repeat do not do business with this unreputable business.
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K T.
Posted Jun 30, 2021
If I could leave no stars I would.
If I could leave no stars I would. Got a hat for my birthday and the logo is off center. Didn’t try it on and sent it back to not return but exchange. They attached a post it note saying there was makeup in the sweatband...It’s clear they are stitching the logos themselves and it shows. Stay away.
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george A.
Posted Jun 9, 2021
Horrible customer service
Horrible customer service. Not willing to work out problems. After multiple msgs of item not received even if the package said delivered. Not willing to help out . Sending the wrong packages on previous orders.
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Mike T.
Posted May 6, 2021
They sent me the wrong size
They sent me the wrong size , I ordered a 7 1/2 and they sent 7 1/4, and wouldn’t let me return it because I bent the brim assuming they sent the correct size before trying it on. They refused to send what I actually ordered
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Grant C.
Posted Apr 16, 2021
Liars and cheats
The hat didn't fit so I emailed about an exchange. They sent me a link to returns which I figured would give the option for return but it didn't. And I only got $36 credit instead of $41 and got charged $5 for the privilege of trying on a hat. I'll never order from these rip off artists again.
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