customer
Posted
Very easy to navigate and thorough.
Very easy to navigate and thorough.

Great
2,418 reviews
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
customer
Posted
Very easy to navigate and thorough.
customer
Posted
Love it! Makes everything so much easier. Wish you accepted more insurance companies though.
Response from Headway· May 28, 2024
We're always working on expanding out networks! Appreciate your feedback.
Jocelyn Sipes, L.
Posted
While I am not always happy with the reimbursement rate that insurance companies provide, I have been very pleased with the regularity with which Headway pays me. It has taken some stress off of my shoulders and is appreciated. Thank you!
Response from Headway· May 21, 2024
Appreciate you being a part of Headway! We're always working with carriers to improve rates and thank you for the feedback.
DJC
Posted
Heidi and Acuella were very responsive and helpful in getting the concerns of my client resolved related to billing concerns. I appreciate the prompt responses and updates throughout the process, because it allowed me to communicate effectively with my client to provide additional details concerning her account. Everything was resolved in a timely manner.
Response from Headway· May 21, 2024
Thank you for the feedback and glad to hear that! We appreciate you being a part of Headway.
Jessica B.
Posted
Headway has been great to work with. The team is quick to respond whenever I have questions or need support.
Response from Headway· May 20, 2024
Happy to hear that and thank you for sharing! Glad to have you here.
customer
Posted
Headway has made it much easier to be a solo practitioner by handling the insurance end of the business. I would love to see more referrals through Headway but overall it had helped me immensely.
Response from Headway· May 20, 2024
Thank you for the feedback! We appreciate you being a part of Headway.
Laura P.
Posted
Headway has been such am amazing resource! I recently switched from a private contractor at a group practice to private practice and had to get re-credentialed with insurances. Headway made that happen in record time (about 2 weeks) and their staff have been so helpful and friendly! They also take the headache out of billing and it's wonderful to know that I'll get paid every 2 weeks. If you're on the fence - do it! :-)
Response from Headway· May 20, 2024
So happy to have you here with us! Appreciate your kind feedback.
customer
Posted
Everything runs a lot smoother now that we have access to the virtual assistant.
Response from Headway· May 20, 2024
Thank you for the feedback! Glad to hear that's been helpful.