HeadwayReviews of headway.co

I love that Headway is transparent about copays and deductibles. Their calendar system is also nice and they are prompt with replies.

Headway is reliable and professional and was really helpful in explaining the details of their services and in helping me work with them. The person I talked with, Preston, was great and really personable and knowledgeable and I felt supported by him.

Headway helped me grow my practice and made accepting insurance incredibly easy. For the most part it is user friendly on both ends as the clinician and for clients. Manually verifying benefits is one area that can be frustrating only in that it might take a few days.

Starting my private practice was easy with Headway! They quickly credentialed me with 6 major insurance companies. I receive referrals through them, and can also direct clients to their website to work with them through Headway. They do all the insurance verification and billing, saving a ton of time and allowing me to focus on client care. The platform is user friendly and they’re routinely making improvements. There is no live customer service department to contact as support is provided through email. Thankfully this has not been an issue, but would be one area of improvement to suggest. It’s important to note that you are a 1099 employee when working with Headway.

Headway has made starting a private practice easy. They handled all of my insurance credentialing and now verifying client benefits and all of my billing, saving me hours of time each week. Without Headway I don’t believe I would have gone into private practice. Headway also has excellent customer service, whenever an issue or a question arises they answer promptly and I can count on them to investigate any insurance issue that might come up and resolve it accordingly. Headway also treats providers and clients fairly and ethically. Headway provides better rates than other similar services and their platform is the easiest and most intuitive to use for me and my clients. I have recommended Headway to several colleagues and will continue to recommend it without hesitation.

I'm a Psychologist in NY, who has been in practice for 38 years, so I'm confident in saying "Headway delivers 100% as promised." From getting credentialed as an in network provider with insurance companies to offering scheduling services and billing options for providers as well as clients, Headway makes it a breeze. The knowledgeable team is a large part of what makes this a fantastic service They are highly professional in their customer relations as well as their technology in terms of scheduling, payment and their help desk.

WONDERFUL COMPANY. LOVE BEING APART OF HEADWAY. STAFF RESPONDS WITHIN A REASONABLE TIME GOOD PLATFORM AND IS EVOLVING. PAYMENT MADE ON TIME.

Headway has made it wonderfully easy for me to build my practice, and also as a patient myself I couldn’t be happier with how easy it is to see therapists that accept my insurance!