Patrick R.
Posted
Quick response
Quick response
Response from Headway· Jul 16, 2026
Hi Patrick, We’re glad the team was able to respond quickly. Thanks for taking a moment to share your experience. – Adam

Great
2,418 reviews
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
Patrick R.
Posted
Quick response
Response from Headway· Jul 16, 2026
Hi Patrick, We’re glad the team was able to respond quickly. Thanks for taking a moment to share your experience. – Adam
Jeffrey L.
Posted
Highly professional- very responsive
Response from Headway· Jul 16, 2026
Hi Jeffrey, We’re glad to hear the team was professional and responsive. Thanks for taking a moment to share your experience. – Adam
Ehrin M.
Posted
I appreciate the speedy follow up with my insurance review. It would be nice if there was a live help desk. I don’t have much faith in chatbots but this process worked.
Response from Headway· Jul 16, 2026
Hi Ehrin, We’re glad the insurance review follow-up was speedy and that the process worked well for you. We also hear your feedback about wanting a live help option — that’s helpful as we continue improving the support experience. Thanks for taking the time to share this. – Adam
Mw
Posted
Awesome Therapist!
Response from Headway· Jul 16, 2026
Hi MW, We’re so glad to hear you had such a positive experience with your therapist. Thank you for taking a moment to share this kind feedback. – Adam
Amanda E.
Posted
Headway has made it seamless for me to start my own private practice. Their EHR is convenient and I appreciate that I can use it for private pay or bill elsewhere clients. The AI functions have also been extremely helpful for documentation. Overall, I recommend Headway.
Response from Headway· Jul 15, 2026
Hi Amanda, We’re glad Headway has helped make starting your private practice feel seamless. It’s great to hear the EHR flexibility and AI documentation tools have been helpful for your workflow. Thank you for the recommendation — we appreciate you sharing your experience. – Adam
Jessica_ford
Posted
Prompt reply.
Response from Headway· Jul 15, 2026
Hi Jessica, We’re glad the team was able to respond promptly. Thanks for taking a moment to share your experience. – Adam
Lucas
Posted
I would like to commend Dr. William, who treated me and supported me in my rapid recovery. I also want to emphasize that the service in Portuguese made all the difference, as my primary reasoning (thought) is in Portuguese.
Response from Headway· Jul 15, 2026
Hi Lucas, Thank you for sharing this thoughtful feedback. We’re glad you felt supported in your care and that having service in Portuguese made a meaningful difference in your experience. We appreciate you taking the time to recognize Dr. William. – Adam
Belinda W.
Posted
I have received support and professionalism along my onboarding journey.
Response from Headway· Jul 14, 2026
Hi Belinda, We’re glad your onboarding experience has felt supportive and professional. Thanks for sharing this — we’re excited to support you on your journey with Headway. – Adam