Cindy Mon G.
Posted
excellent job
excellent job, great teams they are so professional and responsive!!

Excellent
55 reviews
Get your life back! Health Outcome provides a personalized exercise plan based on the experience of thousands of patients like you together with a proven methodology from leading spine physicians.Our program includes a specific exercise plan tailored to your condition and is provided by your personal health coach who is an experienced, licensed Physical Therapist. Your health coach will give you exercise videos that are suitable for your specific needs. In addition, your coach will answer any questions you might have and will provide personal guidance and support.
Health Outcome (healthoutcome.org) has 55 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
55 approved reviews, newest moderated first
Cindy Mon G.
Posted
excellent job, great teams they are so professional and responsive!!
Karen
Posted
I loved my coach she was very positive and helpful and she listened when none of my doctor's would and recommended all types of things to help and it gave me a daily record and journal to keep up with what I was doing to help my issues myself especially during COVID since I couldn't have my alternative treatments and my doctor did not even bother to return my calls so she was the only support I had during a difficult situation.
Mark M.
Posted
My Coach was awesome! Had a complete understaing of my personal condition and instructed the perfect exercicses for me. Always willling to help in any way.
Dear C.
Posted
I have greatly benefited from the program so far. The coach has provided me consistent feedback and useful information throughout. It has motivated me to adhere to my assigned tasks in a structured manner. I find that the guidance was very valuable to overcome my persistent back pain and I can now enjoy even some strenuous outdoor activity (i.e. golf) at times. I'm in a much better condition due my participation in the program. Thanks.
Jeanette
Posted
I’ve enjoyed your service and my coach stays on top of my progress.
Jeanine
Posted
Good service
Renee
Posted
The sign-up process is a little misleading. The moment you create an account you start getting billed, so be ready to jump right in the moment you click the link. The video exercises are no different than what you can find on YouTube. The daily "diary" (you list your hours of sleep, amount of water you drank, how many servings of veggies you ate, and which exercises you did) doesn't really help. It's a good practice, but I can do that for free on my own. If you are willing to use the chat/instant messaging feature back and forth with the PT doc every single day and ask questions and engage constantly to insist on getting more out of the service, then maybe it's worth the time and the cost. Otherwise all you get is "how are you feeling today?" and "great job, keep up the good work." Overall I think this service is expensive for what you get, and what you get is not particularly helpful. How about a weekly Zoom video call with the PT doc? I think there's lots of room for this company to make positive changes and offer a genuinely good online service. A pandemic is the perfect time to re-evaluate the business model going forward.
Response from Health Outcome· Jun 22, 2020
Thank you for your review and we're sorry the service was not helpful for you as it is to most patients. Your initial statement regarding immediate payment is incorrect, as we give a free 7 day trial period. You get charged only if you stay on the service for more than 7 days. We use to have two weeks, free trial, and actually you enjoyed two weeks with no payment.
Peter K.
Posted
My coach was excellent - knowledgable, compassionate, and flexible. She also stayed in touch on a daily basis. My only concern with this program is my overall concern with video - a physical condition will always benefit from in-person consultation. A therapist pressing in a certain area or feeling the restraint on specific joints/muscles will always be more informative than anything I might report online. Also, even paying rapt attention to a video, I might be missing some of the finer points and thereby not doing the exercises optimally.