Great
6,611 reviews
Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
B.C.
Posted
Easy access and they always refill the RX when needed and the nursing staff checks back on your progress
Response from Hello Alpha· Apr 28, 2023
Hi BC, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
They addressed every question I had in a helpful and timely manner and I had A LOT of questions haha
Response from Hello Alpha· Apr 28, 2023
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Tonya
Posted
I feel that questions or revisits are taken care of quickly and efficiently. I have had a great experience with Alpha and all the representation they have had. Highly recommend them.
Response from Hello Alpha· Apr 28, 2023
Hi Tonya, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
keep waiting too long to get the products once i got it, it wasn’t the amount like the prescription which i should get 3 of those but got just one with the same price ( trying to use insurance for 1st time but it’s not good experience) before i paid like out-of-pocket seems like smooth so i might consider try different provider
Response from Hello Alpha· Apr 28, 2023
Hi, Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. As we continue to provide each patient with high-quality, personalized care, there may be occasional delays with our response times. We assure you that our team will address your concerns. We appreciate your patience and understanding.
Randie
Posted
Alpha medical is so easy to get your medical needs met and they respond quickly
Response from Hello Alpha· Apr 28, 2023
Hi Randie, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
Quick, attentive, amazing customer service! A++ Never been able to lose weight. Lost 50 pounds and kept it off.
Response from Hello Alpha· Apr 28, 2023
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Michelle
Posted
I love the convenience of being able to have my appointment on any day at any time. It's a very easy no hassle appt. My nurse or nurse practitioner always seems to get back to me within a day and has always been polite and very helpful.
Response from Hello Alpha· Apr 28, 2023
Hi Michelle! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Mary B.
Posted
Having a health care provider that’s seems to really care about your problems
Response from Hello Alpha· Apr 28, 2023
Hi Mary! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
