Hello AlphaReviews of helloalpha.com

Quick, lots of information.

I had a horrible experience with this location and its staff. My 17-year-old son desperately needed to talk to someone about his depression and anxiety. I was referred to this location by TRICARE Prime, and I requested a virtual visit for my son, considering his busy schedule with sports and senior-year commitments. Our first meeting with Nicole Dandridge was scheduled for 3 PM. My son logged in and waited. After 23 minutes, he reached out to me, concerned that he hadn’t seen anyone log in and worried about the connection. I logged in on a separate device and could clearly see that he was there, but Ms. Dandridge was nowhere to be found. I called the office, and they told me there was nothing they could do, mentioning that it must have been a technical issue. My son waited another 20 minutes, but still nothing. I eventually told him to log off. Three and a half hours later, I received an email from Ms. Dandridge asking to reschedule. I responded, asking what had happened. She informed me that there is a 10-15 minute grace period for virtual calls. However, we had waited over 40 minutes, which is more than sufficient time. Shortly after, she called my son, but when I didn’t answer, she was rude to him and hung up. Given the sensitivity of this situation, I would have expected better handling and professionalism from the staff. I would not recommend this location to anyone seeking psychiatric help.

Excellent care.

This is a really convenient option for medical care. They are very prompt at getting back to you. I've been using them for years and whenever I need to address medical concerns outside of birth control I am surprised to find they help treat them as well, and within a matter of just a few hours my prescription will be available at the nearest pharamacy. Highly recommend for ease of use and convenience.

Just that they listen to you and help you decide what the best route for your health

Great service

this company will not submit a prior authorization, rather defer to you "cloud top health" and they refer you back to Hello Alpha. Please look at reddit to confirm this & avoid! Sham healthcare

Complete fabrication of what they can offer in reference to the advertised drug Mounjaro. They do not process prior authorizations. I would like to request a refund immediately as it has been less than a week, and I have no desire to utilize this company.