Great
6,611 reviews
Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Cathy R.
Posted
Easy to use!!
Response from Hello Alpha· Aug 7, 2026
Hi Cathy, Thank you so much for the 5-star review! Making healthcare simple and easy to navigate is always our top priority. We’re so glad you had a smooth experience with us!
Nicole
Posted
Alpha Health made everything effortless. Fast communication, clear guidance, and an approval process that moved quicker than any I’ve experienced. Their support genuinely changed my life.
Response from Hello Alpha· May 26, 2026
Hey Nicole, We are incredibly moved by your review! Hearing that Hello Alpha has genuinely changed your life is the absolute highest honor our team could receive. We know that navigating the medical approval process can often feel overwhelming, which is why we are dedicated to making our communication fast and our guidance as clear as possible. Thank you so much for trusting us with your care and for sharing your journey!
BeckyS
Posted
Hello Alpha is thorough, quick, and they work seamlessly with my own pharmacy, including getting prior authorizations done quickly every time my insurance requires a new one. I’ve been very pleased with experience and would gladly recommend them. I’ve been working with them monthly for over 2 years now and have no complaints.
Response from Hello Alpha· May 26, 2026
Hi Becky, Wow, two years! Thank you so much for being a loyal member of the Hello Alpha community. Hearing that you've had a seamless experience with us month after month is the ultimate compliment. We know that dealing with insurance and prior authorizations can often be one of the most stressful parts of healthcare. Our team works incredibly hard to handle those PAs swiftly and coordinate directly with your local pharmacy so you never face gaps in your care. Thank you for your continued trust and for gladly recommending us! We look forward to supporting your health for many more years to come!
Shannon
Posted
I love hello Alpha because I have consistently had providers who take women’s medical concerns, seriously. I have too often been dismissed by in person primary care providers who don’t know very much about women’s health, and are dismissive of my complaints. I actually had my previous primary care Doctor suggest that I take raspberry ketones so I can lose a little bit of weight, because I was about 6 pounds overweight at one of my appointments. Raspberry ketones are snake oil promoted by Dr. Oz, and there is actually no peer-reviewed scientific research that they even helps control weight. Not that I even asked for any weight related issues in the first place when I went in to see him! I am absolutely never going back to that provider again, I have found doctors through Hello Alpha who I can trust to take my concern seriously and not focus on irrelevant issues. I am able to get my basic medical needs yet met, and I’m also now getting medication and skin care formulated to help treat my acne. It’s so convenient, and I didn’t even have to go to a dermatologist. I highly recommend.
Response from Hello Alpha· May 26, 2026
Hi Shannon, Thank you so much for taking the time to share your story! We are incredibly proud to hear that you’ve found a safe, trusting, and respectful space with our providers. Your experience highlights exactly why Hello Alpha exists. Too often, women’s health concerns are minimized or met with unscientific advice. We believe that every patient deserves evidence-based, peer-reviewed medical care—not 'snake oil' or unsolicited judgments. Whether we are managing primary care needs or tailoring specialized dermatology solutions for your acne, our goal is to always listen to you and focus on what truly matters to your health. We are thrilled to be your partner in care, and we're so glad we can provide a convenient, comprehensive experience that fits your life. Thank you for being a part of the Alpha community!
Linda B.
Posted
Excellent response time and great communication! Always feel my provider is invested in my care.
Response from Hello Alpha· May 11, 2026
Hi Linda, Thank you so much for this wonderful feedback! We are thrilled to hear that you feel supported and that your provider is truly invested in your care. At Hello Alpha, we believe that great communication is the foundation of a successful health journey. We’re proud to be on your team!
customer
Posted
Very helpful a prompt response to any questions I have had.
Response from Hello Alpha· May 11, 2026
Hi, Thank you for the 5-star review! We know that when you have questions about your health, you want answers quickly. Our team makes it a priority to be as responsive as possible so you never feel alone in your care. We’re so glad you’re finding the support you need!
Amanda
Posted
I’m in my 2nd month with Hello Alpha. My medical provider has been kind and helpful with my weight loss journey.
Response from Hello Alpha· May 11, 2026
Hi Amanda, Congratulations on starting your second month with us! We are so happy to hear that your provider has been a helpful and kind partner in your weight loss journey. At Hello Alpha, we believe that personalized support makes all the difference in reaching your goals. We’re excited to see your continued progress—keep up the great work!
customer
Posted
The team is very responsive and provides good care. I can count on them to get my prescriptions ready.
Response from Hello Alpha· May 11, 2026
Hi, Thank you so much for the 5-star review! We are thrilled to hear that you find our team responsive and dependable. We know that consistency is key when it comes to your prescriptions and overall care, and our team works hard to ensure everything is ready exactly when you need it. Thank you for trusting us with your health!
