HOLTReviews of helloholt.com

Everything was perfect starting from the organization and ending with the little details in the apartment which made our stay feel special. We will definitely go back! Highly recommend 👌

Unreliable and unsafe. The door code given to us ahead of time did not work and repeated calls to the contact person were not helpful. They had a very poor attitude and gave us multiple other door codes to try - none of which worked - it was all very disorganized and did not instill confidence. They did offer to send someone to meet us but instead they kept sending codes, including the MASTER CODE that opened all doors and all rooms at the property. Major security breach! We obviously did not feel safe after that (if they so easily gave out master code to us because we were eager to gain entry, who else would they pass it to?) and all the while the person we were speaking with was rude and impolite. I do not in any way recommend staying here or working with this company as they have shown no concern for safety of their guests. Horrible.

Polite,efficient, easy to deal with and very professional

If I could, I would give this zero star. I have never experienced anything so awful. And the worst part was everything up to this part of the trip has been amazing. I love Mexico. After failing to give us a door code that worked, the “hotel” HOLT tried to give us different codes, one of them finally worked and we finally managed to get into the hotel. BUT then the rooms were not numbered in a clear way, and we went to the wrong room, which we were able to open with another code!!! We discovered that this code could opened ALL the rooms! ZERO security. We called them to try and resolve the issue (as the room assigned to us was also not the one we requested) and the woman was unhelpful and insisted we were in the wrong - she literally shouted and blamed us and refused to help. It was an upsetting experience, one which is not at all reflective of our Mexico trip. It is such a shame that HOLT in Oaxaca was so rotten.

Near the old town but in a quite area, good taste, great bedrooms, great living room. A very stylish place to stay in a historical building.

Great stay in Oaxaca - excellent facilities, location and very welcome and delicious breakfast every morning. Compliments to the team.

Beautiful apartment in Old Town Bucharest, close to everything.

La estancia fue increíble, me sentí como en casa, todo estaba reluciente y sumamente limpio. La zona es muy tranquila y cómoda, con una excelente ubicación para desplazarme a cualquier zona de San Miguel. La alberca contaba con agua caliente y limpia, las áreas verdes son muy bonitas y bien cuidadas. La relación calidad-precio es excelente. Sin duda volvería a hospedarme con ustedes.