keizshah B.
Posted
good purchase
good purchase. recieved the correct items
Excellent
86 reviews
Kpop store committed to providing our customers with top quality merchandise with faster shipping times without compromising customer service.
hellosouthkorea.com (hellosouthkorea.com) has 86 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
86 approved reviews, newest moderated first
keizshah B.
Posted
good purchase. recieved the correct items
Ingrid H.
Posted
I ordered 2 items and only received one of them. Apparently since BREXIT - as with many companies - there are increased difficulties with cross border shipping (I live in Austria); they are working on it... Was disappointed and angry at first, but the customer service (shout out to Cynthia) was really great! Got the second part sent again and even two small gifts with it, which I was really happy about. The goods themselves were tiptop.
Upset C.
Posted
I received the remainder of my order today ahead of schedule. Thank you Hellosouthkorea for following up.
Response from hellosouthkorea.com· Sep 14, 2023
Hi Ceseli, we are very sorry that you feel dissatisfied with our service. I have reviewed this and saw that you sent us an email on 12.09.2023 at 21:27. We replied you on the 12.09.2023 at 22:13 to let you know that the missing items were shipped separately from our Los Angeles warehouse. Please could you check your junk folder for this email? We have resent it. Just in case you aren't receiving our emails, here is the tracking information for your outstanding order shipped on 8th September following your purchase on 7th September: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9200190334102546678552
Isabel P.
Posted
The product was delivered however it did not match with product on their website. I have pictures as proof.
Unknown
Posted
I made purchase of an item and over a week a go and it has not been sent out. I reached out to the company and no response.
Omayra S.
Posted
Beautiful collection! I will definitely buy from this company again. The extra gift was amazing!
Andreea N.
Posted
I'm still waiting for my order, contacted them 3 times and got no reply back in regards to what's going on with my order.
North K.
Posted
North Korea is better than South Korea