Robert
Posted
Before
I wrote an earlier review.
Response from Henry Meds· Jan 6, 2024
Thank you for the review.

Excellent
11,880 reviews
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 538 reviews with 4 stars · Clear filters
Robert
Posted
I wrote an earlier review.
Response from Henry Meds· Jan 6, 2024
Thank you for the review.
Angela
Posted
The phone call was great, but I haven’t heard from the pharmacy about my prescription yet.
Response from Henry Meds· Jan 6, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
linda
Posted
Customer service was commendible! They were so helpful, professional and understanding. Thank you Jeanie for listening to me and following through.
Response from Henry Meds· Jan 6, 2024
We are so grateful you took the time to share your feedback with us. We strive to provide the best customer service and we are glad this commitment was reflected in the interactions you have had with Henry Meds.
Shawna
Posted
Everything is great except shipping time. It’s not horribly long but a few days would be better than a week and a half.
Response from Henry Meds· Jan 5, 2024
Thank you for the review.
En B.
Posted
I thought I would get clear instructions on how to do the injections… I was also told I would receive ani nausea medication and did not Update: I found detailed instructions in the medication box. They were very helpful.
Response from Henry Meds· Jan 6, 2024
Thank you for the review. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. Our client support team will be happy to assist at [email protected].
Lora
Posted
The professional awareness of the doctor to listen to my concerns.
Response from Henry Meds· Jan 5, 2024
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Magen
Posted
It was an easy process, the NP was polite and knowledgeable. I was nervous about trying online healthcare but it wasn’t bad at all. I was not prescribed what I initially wanted but he discussed other options. I do not know how long it takes from dr visit to get your meds though. I’m still waiting.
Response from Henry Meds· Jan 5, 2024
Thank you for your review. As with any clinician visit, the provider exercises their medical training and experience to weigh the intended benefits of a medication with potential for side effects. We appreciate your feedback!
Stacy
Posted
Nurse Practitioner was very professional and knowledgeable. I’m a little reluctant that the medication isn’t FDA regulated but rather FDA registered. I’ll see how I do the first month and proceed from there
Response from Henry Meds· Jan 5, 2024
Thank you for your review. No compound medication has ever been FDA-approved. Compounding pharmacies and outsourcing facilities are regulated under sections 503(a) and 503(b) of the FD&C Act which allow them to make compounded medications for individual patients based on a provider’s prescription as long as they comply with the relevant sections of the FD&C, and state law as per the relevant Boards of Pharmacy. All compounding pharmacies we send prescriptions to are vetted for quality by our Director of Pharmacy and maintain good standing with their state and federal licensing and regulatory agencies. Each of the pharmacies in our network source all of their active ingredients from FDA registered sources.