Leon
Posted
Their customer service is one of a kind
They are not like any other banks or credit union, to me they are more helpful.

Excellent
174 reviews
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 10 reviews with 4 stars · Clear filters
Leon
Posted
They are not like any other banks or credit union, to me they are more helpful.
NATHANIEL
Posted
Staff shows, they care about Me being there and they know My Name . MEANS S LOT TO ME
Daisye P.
Posted
everyone very helpfull.
STANLEY
Posted
Staff are always friendly and don't mind helping
Mark C.
Posted
We have had difficulties finding out with getting information about our Heloc payment but your employees have been very helpful and kind during the last several months of inquiries.
BILLY
Posted
Haven’t been in the bank in a while, everything is handled over phone and in mail with Debbie Drewk. She takes care of me.
JOE
Posted
It really should be a five star. The only thing I would be nitpicky about is the location is super inconvenient and I can only barely make it out there one time a week. We need a location on the Old Fort Parkway, Franklin Road side of town ASAP.
customer
Posted
Overall the experience has been good. However, the new mobile banking app leaves a lot to be desired. There is absolutely too many steps and choices for logging in. Also, once at the dashboard new pop ups that are unnecessary.