HERO Defense Systems LLCReviews of heroselfdefense.com

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4.4

Great

175 reviews

HERO Defense Systems LLC4.4

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About HERO Defense Systems

HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.

HERO Defense Systems LLC (heroselfdefense.com) has 175 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.

Also known as: HERO Defense Systems, heroselfdefense.com
Website: heroselfdefense.com
Category: Home Improvements
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 45% of reviews.
Most recent review: September 2026.

How we calculate scores

HERO Defense Systems reviews

Showing 140 reviews with 5 stars · Clear filters

michael M.
Posted Jun 11, 2025
Friendly knowledgeable representative…
Friendly knowledgeable representative and fast delivery
Response from HERO Defense Systems LLC· Jun 12, 2025
Thank you! We have a wonderful support team and appreciate the kind feedback.
Rick J.
Posted Jun 11, 2025
Easy to order
Easy to order. Now I hope I receive the product
Response from HERO Defense Systems LLC· Jun 12, 2025
Great to hear! And you order is on the way :) Check your email for a message with tracking info.
Leo F.
Posted Jun 8, 2025
Misfire but Replaced.
My Hero 20 20 misfire the training cartridge. Costumer service is sending me a new one. It got replaced real fast. They sent some extra training cartridges. Tested the new Hero 20 20, worked great. I now feel confident it will work when needed.
Response from HERO Defense Systems LLC· Jun 9, 2025
Thank you for your feedback. We're so happy we were able to help get things figures out!
John K.
Posted Jun 4, 2025
Hassle free
Hassle free
Response from HERO Defense Systems LLC· Jun 9, 2025
Glad to hear it! We do our best to make things as smooth as possible.
Missy H.
Posted May 31, 2025
HERO 2020
This product is easy to use and looks ok. It fires well and the flashlight and laser make aiming easier.
Response from HERO Defense Systems LLC· Jun 9, 2025
Thank you for the review :)
John N.
Posted May 20, 2025
The customer service is top level
The customer service is top level. Questions and concerns given allot of personal attention. The products are timely and have unique features that makes them industry leading.
Response from HERO Defense Systems LLC· May 20, 2025
So glad we were able to answer your questions! Thanks for the lovely feedback.
Diane D.
Posted May 10, 2025
The Hero is a great and very simple…
The Hero is a great and very simple non-lethal weapon!
Response from HERO Defense Systems LLC· May 12, 2025
We're so glad it's been a great fit for you :)
Kevin B.
Posted Apr 29, 2025
Smooth transaction
Smooth transaction. Received my Hero ammo in a timely manner.
Response from HERO Defense Systems LLC· Apr 29, 2025
Wonderful to hear! Glad your experience went smoothly.

HERO Defense Systems LLCReviews of heroselfdefense.com

About HERO Defense Systems

About these reviews

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HERO Defense Systems LLCReviews of heroselfdefense.com

HERO Defense Systems reviews

Friendly knowledgeable representative…

Easy to order

Misfire but Replaced.

Hassle free

HERO 2020

The customer service is top level

The Hero is a great and very simple…

Smooth transaction

About HERO Defense Systems

About these reviews

More in Home Improvements

Alarm Grid

EMS Alarm Systems

European Flooring

Sarasota Patio Furniture Repair

HERO Defense Systems reviews

Friendly knowledgeable representative…

Easy to order

Misfire but Replaced.

Hassle free

HERO 2020

The customer service is top level

The Hero is a great and very simple…

Smooth transaction