Harris
Posted
Good company and product
Good company and product

Great
175 reviews
HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.
HERO Defense Systems LLC (heroselfdefense.com) has 175 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 140 reviews with 5 stars · Clear filters
Harris
Posted
Good company and product
Jeff O.
Posted
Awesome thank you 😊
Sakeim D.
Posted
Really a great and discreet product.
Response from HERO Defense Systems LLC· Jun 30, 2026
Thanks so much for the review!
Chris B.
Posted
Very compact very easy to use only had to use it in training sessions, but works well
Response from HERO Defense Systems LLC· Jun 9, 2026
Thanks for the feedback!
J R.
Posted
I love it! The non lethal weapon looks and feels of good quality. Just the right size for me! I will practice this wknd. My mailing drop off was, though not your fault, a horrible experience, I've not seen this ever happen before. The mailperson left my pkg right next to the road, since he couldn't fit in my mail box! Luckily I was leaving for work right after he left and spotted it. Thank you Joy Robison
Response from HERO Defense Systems LLC· Jun 9, 2026
Thanks for the review Joy! Check our free online training portal when you go to practice. The videos there are very thorough and take you through step by step.
Wilebo
Posted
In many city states you can and will be prosecuted for protecting yourself. Hero2020 offers a NON-LETHAL defense alternative. Compact and easy to use. Self contained Nitrogen instead of CO2 cartridge. No risks leaking or loosing gas. Temperature does not impact function. The rounds impact nicely, stun, while dispersing police grade pava-gel. Index finger along the barrel and point the light. Pull the trigger with the middle and ring finger. Making it easy even for novice. They offer AIIRO pava-gel dispersal device. Hand held easy to use. Comes with a siren. Better than canned pepper spray. Gel spreads, impacts hard, and stays. Fits in the pocket or purse. Hero provides good support and training. A good investment.
Response from HERO Defense Systems LLC· May 19, 2026
What a detailed and thoughtful review, appreciate your time and effort!
Mike H.
Posted
As usual, the HERO2020 & AiiRO were shipped out promptly and they are both still two of the best choices for anyone to own as a powerful, Non-Lethal Self Protection Device. I always recommend these products to the Women I train at U.S. Companies & Colleges. Thank you & Stay safe, Mike Hayashi, Owner TakeControl@UENIWeb,com
Response from HERO Defense Systems LLC· May 12, 2026
So glad to hear you had a great experience!
Barry S.
Posted
Everything was as it should be . No issues
Response from HERO Defense Systems LLC· May 12, 2026
Wonderful to hear! Thank you for letting us know