Herschel Infrared North AmericaReviews of herschel-infrared.com

Excellent product and excellent customer service

Wonderful customer servicw and even better problem solving. Thanks Herschel

Jessica she is the best she went above and beyond for me

Love the product and love the customer service.

The heater arrived timely and packaged well. We installed this panel this weekend. The heating panel was installed on the ceiling. The bracket design was easy install compared to our existing panel. Great design on the brackets. The heating panel was a lot heavier than the existing panel and with the design of the brackets we could safely hit the ceiling studs. Heating panel worked well with existing thermostat. Well pleased customers.

I still have not received the order. I've emailed and called and it is still stuck in customs in New Jersey.

Had warranty claims on heaters and customer service was professional, fast , communicated well throughout the entire process.

I investigated under-floor circulating water and electric options, space heaters, three-way (light, vent, heat), heat lamps and a variety of panel options to retrofit our bathroom. Nothing was ideal, but Herschel heat panels came closest. In 15-20 minutes they take the edge off the cold and quietly warm the room. Via the app, the thermostat can be programmed to turn on/off several times each day, with each day programmed individually.