HobbynixReviews of hobbynix.com

Jamal dió solución

Merci à l équipe de gestion de réclamation

Emerald was very helpful and they have very good customer service which is always the best for solving problems. I am very proud to say that if anything else happen I would use emerald again.

JÉRÉMY,m'a aidé à resoudre mon probléme,réponse trés rapide par mail😊

Rapide en cas de problème grave

Spero che Jeremy sia disponibile e mi faccia il rimborso. Grazie. Adelia Panza

Ik heb niet goed opgelet, en ik was in de veronderstelling dat ik reageerde een ander bedrijf, nl. op Rituals. In de verwarring heb ik een bestelling gedaan en een vinkje geplaatst. Daardoor werd ik opeens User, met een lidmaatschap. Dit wilde ik absoluut niet. Gelukkig was er loyaliteit bij het bedrijf, en zij hebben van alle financiële claims afgezien. Dit siert hen. Imani heeft mijn probleem opgelost, waarvoor dank.

❗❗ I had never even heard of Hobbynix until I discovered multiple charges on my credit card. I did not intentionally visit or purchase anything from this company. I started on a completely different website, and during the checkout process I was unexpectedly redirected. Only later did I realize that my payment had been processed by Hobbynix and that I had been enrolled in a membership I never knowingly intended to join. When I contacted customer support, my refund was initially refused. Later, I was told that the refund would only be processed after I left a 4- or 5-star Trustpilot review. I found this completely unacceptable. At that point, I contacted my bank and initiated a chargeback. The charges were eventually refunded, but only after a great deal of unnecessary stress. I can't help but wonder how many of the 5-star reviews were written by customers who, like me, were asked to leave a positive review in order to receive their refund. Based on my experience, I would strongly advise others to be extremely cautious❗ ❗ ❗