Holiday Inn Club VacationsReviews of holidayinnclub.com

We made a major error by purchasing this membership, as they refuse to allow us to cancel it. Despite the fact that we never use the membership, they continue to bill us for annual maintenance fees.

This is the most unjust company on the market. I took a tour with them and only should have been for 90 minutes as it turn into over 5 hours. They promise me I could go anywhere in the USA and use my points. This was the biggest lie out there as I don't have places in 42 states. The man promised me I could give you my points in New York City,San Francisco,Chicago, Hawaii as he told me he had been to all of these places using his points. One lie after another. I told them 3 times I didn't want to buy this deal and I was misled and pressured into buying it. I sent them a letter demanding they cancel this crap and not turned me into the credit bureau and they did never. I am a senior citizen and didn't need this crap and the stress they put me through. Please stay away from these con artist and high pressure sells tackets.

We were pressured into purchasing points timeshare on a "free" 3 day trip to a Holiday Inn Vacations property in 2019. The only obligation was to attend a 2 hour presentation. The presentation went 7 hours when it ended at that time we were pressured into buying. We went on one trip that year using our points and have paid the maintenance fees for 5 consecutive years even during Covid and we have not used our points since. We called and tried to get out of it but was told we can't. I received a threatening letter today regarding outstanding maintenance fees. Just got of the phone with Zavier at head office in Orlando who now says if we pay the outstanding fees we can give it back to them. We have asked this every year since 2020. We have not visited or have any intention on every going to any of the IHG facilities or any RCI facilities again. Buyer Beware.

My experience with Holiday Inn Club Vacations has been nothing but disappointing. I was promised flexibility and convenience when using this timeshare, but that has not been the case. It has been extremely difficult to book the weeks and the actual locations I have wanted. I feel that I was completely taken advantage of by Holiday Inn Club Vacations, and I now feel trapped in this. I was told the maintenance and club fees would never increase, but they have, and continue to rise, which causes even more of a financial burden. I have reached out for help from representatives at Holiday Inn Club Vacations regarding my issues because I want to be let out of this lie, they sold me. I am met with nothing but pushy and unhelpful sales pitches instead of the genuine help that I am looking for. I would not recommend anyone get involved and fall for this trap!

The membership offers such poor value, especially given their unhelpful response even after submitting the Horizons form. I do not suggest anyone sign up for their membership.

I accepted a vacation July of 2024, to Cocoa Beach Fl. This required me to go to a "2hr"presentation which stretched into almost 3 hours! I said I was not interested several times but then he says oh we have this really inexpensive deal for you. Really low payment its a one bedroom, large with living room 2 bathrooms etc. You can virtually go on vacation to any of our destinations here in the US or abroad. Just think its like a free vacation and you can save all this money. I have not once been able to Book a Vacation with my timeshare they are always full no matter what time of the year. I have taken one Vacation with the RCI vacation part of the deal which of course cost more than my booking with my timeshare would cost. But again the Timeshare is never available. Steer clear of these people, they are a total RIP OFF. I did a refi on my house to pay them off. Also every year they charge a maintenance fee and a club fee the maintenance being $360 and the club fee I believe is $160 in addition to the Timeshare Payment for the privilege of owning something you can never use! I feel like I am paying maintenance on what a property I never get to use as well. I wish I knew what I know now but all I can say if they hook you into this so called "Deal" beware! When I tried to leave the presentation, that was supposed to be 2 hrs, I would have to pay full price for the vacation and I would not get my "Gift Card" so there's that as well. Now that I have it paid off I definitely will look for an attorney or others that have gotten scammed by them for a Class Action Lawsuit this is the worst company and just a big Rip Off.

The cost of monthly payments and yearly fees significantly outweighs the value of the service we receive. While they are prompt in demanding payment, they show a lack of concern for addressing our issues. Their Customer Service ignores our complaints.

I am a Holiday Inn Club member and it is the worst decision I have ever made in life. Whatever you do don't fall for the pushy sales people lying to you about how easy it is to book with Holiday and Vacation Club The Truth is it takes 10 months to at least a year to book most of their locations unless you are okay with going to Florida for the rest of your life. Not that Florida is a bad place but it is their largest hotel and it is the only one available on a average reservation time frame. Once they force you to sign that contract it is no turning back once you have committed to all the lies and hard pressure sales tactics. Their customer service department will tell you the truth that it takes a long time to book popular destinations but there is no getting out of contact. They will do nothing to help you get what you think you are getting when you sign up for Holiday Vacation Club.it will cost you thousands of dollars for the rest of your life. I'm warning it's a horrible decision unless you just love giving your money to Holiday Inn.