DM
Posted
Duped and scammed
Ordered, credit card charged, end of story. No product delivered, no response to multiple emails. Phone number offers no option to leave a message.

Average
862 reviews
SHOP NOW Hope Health Supply offers the highest quality KN95 masks, COVID-19 tests, and sanitizing products at factory direct at unbeatable prices. With millions of masks manufactured & shipped during the pandemic, we’re one of the leading PPE providers in America for health, workplace, and education.
Hope Health Supply (hopehealthsupply.com) has 862 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.
862 approved reviews, newest moderated first
DM
Posted
Ordered, credit card charged, end of story. No product delivered, no response to multiple emails. Phone number offers no option to leave a message.
Greg T.
Posted
Hope Health is a scam, ordered early Jan, took my money, no response or emails. They don't even answer info inquiries!! As far as I can tell a scam!
Jenny G.
Posted
Like others, I placed an order with Hope Health on 1/8 and have not received a shipping confirmation as of 1/23. I emailed them twice and received automated responses both times stating they would get back to me, but they haven’t. They charged my credit card when I placed the order so now I will have to dispute the charge. Discouraging at the least!
Everett E.
Posted
This is a SCAM! ordered on 1/6 and emailed them on the 16th after not even receiving a confirmation. Their reply was an automated message saying someone will contact me - again, nothing! Emailed them again, and again nothing, not even their automated reply. I'm reporting them to PAYPAL and getting my $ back. BEWARE!
Arthur S.
Posted
I ordered mask from them and the website said I should receive them in 7 to 10 days. It's been over 2 weeks and they haven't even shipped my order. They do not reply to email and have no phone number to call. Do NOT order anything from them. It's a scam!
Edie Lawson B.
Posted
Another unhappy customer. I ordered on January 8 and have heard nothing. I have sent several emails - no response. I tried using their LivChat. After entering my question I received a response that they would answer in “24 hours” - hardly a Live Chat” I’m still waiting for a response. I too have filed a complaint with PayPal. Sure hope we ALL get our $$ back. Good luck! 😩😩
Furgy
Posted
Scam! Add me to the list of those that ordered on January 5th and paid them thru PayPal for nothing! Emails are unanswered and the complaint I filed thru and PayPal also got no response. $67. Down the drain and no one can fix it.
Jade O.
Posted
I purchased over $70 worth of masks. Tried a black one on and it smelled like no other mask I’ve encountered, like TOXIC FUMES. It’s extremely troubling that consumers would be breathing in something so chemical smelling. I emailed asking the source of the fume smell & received no reply. I emailed the following day to initiate a refund as the black masks clearly aren’t safe which causes me to doubt the safety & efficacy of the white ones as well (didn’t open any of the white packs yet), and I have received no response in several days, after sending follow ups. So, I’m outside of their 7 day return window; returns require email communication. Horrible company taking advantage of those who just want to be protected. Can’t believe USA Today posted an article advertising them that hasn’t been retracted despite the consistent tales of scams.