Average
188 reviews
horrormerchHorrormerch.com - Officially Licensed Horror Movie Clothing Items And Collectibles.
horrormerch (horrormerch.com) has 188 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
188 approved reviews, newest moderated first
Colton P.
Posted
Product was delivered safely and earlier than expected! It was exactly what I thought and very clean and in perfect condition. I'd highly recommend this website to any horror fan who needs some good merch!
Valued C.
Posted
I got the Hannibal and Tiffany ducks for my daughter and the smile on her face was pure happiness! This product combines her two favorite things: rubber duckies and horror movies! Thank you!!!
Vern I.
Posted
Product as advertised and fast shipping even with the holiday
Kenny N.
Posted
Horrible company, avoid at all costs. It's been six months since my order and nothing but but vague emails telling me to "refer to previous emails" when I ask about a status. They finally sent an email offering a refund, but will not give me a reply about the status of that either. Do not do business with this seller.
Response from horrormerch· Jan 1, 2024
Your items were already delivered with tracking link USPS 9434611206215762037089 Success Delivered on Tuesday, August 29, 2023 if you did not receive it, please contact your local post office for further information
Nikki S.
Posted
My kids are going to love their shirts we picked up. Thank you for the quick shipping time!
Carrie R.
Posted
Multiple purchases from here and all arrived without issue Faster shipping would be awesome but I’d rather get the figures in safer condition than next day shipping from other sites that just throw them in a box. Just placed another order so thank you again for all the evil dead and Halloween figures you offer
Ryan D.
Posted
Everything arrived today!!! You guys rock thank you!!
Marcos M.
Posted
The company did refund part of my money originally spent for an order I had been waiting for 4 months now; they kept approximately $37.00 without explanation. I only wanted to know the status of my 4 month order or be refunded in full. They have done this to numerous other customers calling it a restocking fee or such. It feels like theft. It is a bad way to do business and something may/should be done by the Consumer Protection Agency.
Response from horrormerch· Dec 17, 2023
As we previously replied before you deleted your complaint to post a new one: As listed on your multiple other reviews: Part of your shipment was already delivered with tracking link 9400111206218585687675 Delivered on Monday, September 11,2023 Your item was delivered in or at the mailbox at 10:15 am on September 11,2023 in PHILADELPHIA, PA 19111. And your previous purchase from October was also delivered 9434611206216421170987 Delivered on Monday, October 30,2023 Your item was delivered at the front door or porch at 1:03 pm on October 30,2023 in PHILADELPHIA, PA 19111. We have cancelled and refunded your remaining purchase as listed within the product description and terms and conditions prior to purchase. Please revisit previous emails (including any automated emails), your purchase receipt and direct product descriptions for further information.
