Morgan P.
Posted
Great and fast support
Great and fast support. Thank you so much. Morgan
Response from Hostfully· Jul 21, 2026
Glad the team could get you sorted so quickly, Morgan. That's exactly the experience we want every time you reach out.

Excellent
382 reviews
Hostfully: The Growth PMSHostfully is the #1 platform for short-term rental operators scaling from a few listings to 100 and beyond, on one platform, without ever switching software. With Hostfully's innovative and reliable suite of tools, customers grow their portfolios by 40%.Built to grow with youMost STR operators outgrow their first PMS right when business picks up. With Hostfully, you start on the platform you'll scale on, with the tools and people to help you add your next property, owner, and team member.Core features that put growth in motionBooking Pipeline: one view of every inquiry, reservation, and check-in. Follow up, quote, confirm, and take payment in one workflow.Channel manager: real-time rate and availability reliably sync across Airbnb, Vrbo, Booking.com, and 60+ channels.Automations: templates and reservation triggers for guest messages and team tasks, so your next property runs like your first.Reports: custom owner and financial reports, scheduled to send automatically as you add homeowners. Fully customizable to suit any business or report type.InboxAI: AI-drafted guest replies from your property info and guidebooks. Your team reviews and sends each one.Direct booking website: a branded site for direct reservations, managed alongside every other booking.Add what you need as you growAccounting: trust accounting and expense reconciliation that keep your books clean as you expand.Digital Guidebooks: property info, local tips, and upsells in one guest-ready guide for every listing.Smart locks: manage locks and 250+ smart devices, with a unique code for every stay.Dynamic pricing: rates that respond to demand, so every listing earns what the market will pay.AI auto responder: instant, around-the-clock answers to common guest questions, powered by AI, and your own rules and procedures.Screen & Protect: guest verification plus damage protection up to $50,000 on every reservation, OTA or direct.Plans for every stage of growthGrowth: everything you nee
Hostfully (hostfully.com) has 382 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
382 approved reviews, newest moderated first
Morgan P.
Posted
Great and fast support. Thank you so much. Morgan
Response from Hostfully· Jul 21, 2026
Glad the team could get you sorted so quickly, Morgan. That's exactly the experience we want every time you reach out.
Vista I.
Posted
Hostfully has completely transformed how we operate our guesthouse. Before switching, we spent far too much time manually managing reservations, guest communication, and check-in tasks across multiple platforms. With Hostfully, nearly every part of our workflow is now automated. The channel management is seamless, and having email, SMS, and WhatsApp messaging all in one platform has made communicating with guests incredibly easy. The automated ID collection, rental agreements, and pre-arrival workflows have saved us countless hours while making the check-in process much more professional and secure. What impressed me most is that Hostfully has solved problems we didn’t even realize we had. Their system includes thoughtful automations and features that have improved our operations in ways we hadn’t considered. Everything works together to create a smoother experience for both our team and our guests. If you’re serious about running a vacation rental business efficiently, Hostfully is one of the best investments you can make. It has helped us streamline our operations, reduce manual work, and deliver a better guest experience. I highly recommend it.
Response from Hostfully· Jul 20, 2026
It's genuinely great to hear how much Hostfully has changed daily operations at Vista Inn. Going from piecing things together across platforms to having it all automated in one place is a big shift, and we're so glad the impact went beyond what you expected.
Elizabeth H.
Posted
Skye understood my issue immediately and was able to resolved it in a moment - it was high stakes and a huge relief - thank you for being right there when I needed you!!
Response from Hostfully· Jul 20, 2026
Skye recognizing the urgency and stepping in right away is exactly the kind of support we want you to have in those high-pressure moments. So glad it came together quickly and eased the stress you were under.
Queen-Ever A.
Posted
I enjoy working with clients using Hostfully as their booking software. This is because it is easy to find the data that I needed.
Response from Hostfully· Jul 20, 2026
Good to hear that pulling up what clients need is quick and straightforward. That kind of smooth day-to-day experience is exactly what we're aiming for with the PMS, and it's great that it's making the work you do with clients easier.
HCH H.
Posted
Cece's customer support was awesome. She made sure I totally understand into detail to the solution for my question before she ended the chat. Although it was just through the Live Chat, but she made it really clear and easy to understand. Hostfully's customer service is really Awesome.
Response from Hostfully· Jul 16, 2026
Cece has a gift for not just answering the question and moving on, but helping customers understand the why and how. Really glad the live chat gave you that same clarity you'd get from a longer call. We'll pass this along to her!
Pini K.
Posted
Excellant pre-sales support, onboarding process, and support chat made it and easy start.
Response from Hostfully· Jul 8, 2026
Thank you so much for the kind words. A smooth start makes such a difference, so we’re glad our teams helped make the process easy from day one.
Keisha
Posted
Monica was wonderful to work with. She worked with me for days and stayed with the issue until everything was fully resolved. I am so thankful for her patience and dedication
Response from Hostfully· Jul 8, 2026
Thank you so much for sharing this. Monica’s patience and follow-through are exactly what we love to see, and we’re so glad you felt supported every step of the way.
GrupoPoolHouse ..
Posted
LOVE IT! this is not a tech tool, is a tech team supporting your operation, great team behind the scenes
Response from Hostfully· Jul 7, 2026
LOVE THIS! That’s exactly how we hope Hostfully feels for our customers. We’re really grateful for the kind words and thrilled to hear the team has made such a strong impression.