Oleg K.
Posted
One of the Best software for business.
One of the Best software for business.
Response from Housecall Pro· Jan 24, 2022
Hey Oleg, thanks for taking the time to leave us a review, appreciate the feedback!

Average
684 reviews
Housecall Pro is a top-rated software for the trades. Run and grow your business, get booked online, schedule, dispatch, track your fleet, invoice, accept payments, and more.Powered by AI built from 100M+ jobs. Grow revenue, save time, and build a winning reputation.
Housecall Pro (housecallpro.com) has 684 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
684 approved reviews, newest moderated first
Oleg K.
Posted
One of the Best software for business.
Response from Housecall Pro· Jan 24, 2022
Hey Oleg, thanks for taking the time to leave us a review, appreciate the feedback!
Kristen B.
Posted
This rating is NOT based on my customer service experience. Rather, it is in reference to the lack of marketing tools currently offered on Housecall Pro. We have to use a third-party to send our monthly mailers & 6 month reminders due to the fact that Housecall Pro does not have a system in which it can send these for our customers automatically. We left Service Monster in Jan, 2021 and came to Housecall Pro, but I can tell you this, Service Monster's marketing programs far exceed Housecall Pro's. Hopefully, some time in the near future Housecall Pro can improve upon it's marketing programs.
Response from Housecall Pro· Jan 24, 2022
Hi Kristen! Thanks for taking the time to leave your feedback. Please reach out to the blue chat bubble, call us at 858-842-9864 or email us at [email protected] so we can submit some pro-votes on your behalf.
David R.
Posted
Love the App! It helps streamline dispatch and makes for easy instant payment from customers after a job is completed. As a licensed electrical contractor I highly recommend HouseCall pro to any service pro looking to grow their business into a highly efficient, competitive and proper company.
Response from Housecall Pro· Jan 24, 2022
Thanks for taking the time to leave the feedback, glad to hear you're loving Housecall Pro!
David B.
Posted
Hasn't improved software issues. Example sales tax changes constantly . Call me for more examples
Response from Housecall Pro· Jan 24, 2022
Hi David! Thank you for reaching out. We'd love to help resolve your issues, please reach out to the blue chat bubble, call us at 858-842-9864 or email us at [email protected].
Nickole C.
Posted
Very user friendly and keeps your business organized. Very pleased with Housecall Pro.
Response from Housecall Pro· Jan 24, 2022
Thanks for taking the time to leave the feedback, glad to hear you're loving Housecall Pro!
Oxana K.
Posted
I love work with HCP. I just have started and there are many defining variables on how to get help and they all work in different ways. The only thing that needs help is that in some videos the interface program lags behind.
Response from Housecall Pro· Jan 25, 2022
Hi Oxana, glad to hear you're enjoying our service! Thanks for taking the time to send over your feedback.
Pipe Master L.
Posted
We started our business 3 years ago, and Housecall Pro has been great. It is easy to use and very helpful.
Response from Housecall Pro· Jan 25, 2022
Hey, thanks for taking the time to leave us a review, glad it's useful for your business.
Lonnie Preston S.
Posted
customer service sucks - long wait times - ineffective resolutions - good luck -
Response from Housecall Pro· Jan 24, 2022
Hey Lonnie, thanks for reaching out. We'd love to hear more about the issues you're having, please reach out to the blue chat bubble, call us at 858-842-9864 or email us at [email protected] so we can help out