Average
8,157 reviews
Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Kahla
Posted
The least you could do when asking me to review your company was to use my first name and not half-ass use my last name...Somehow the email gets addressed as "Hey Bake" - not very professional. I wish I could add a screenshot of that. Other than that, contacts are fine while I used the service. Never had an issue besides not being able to cancel online and needing to call.
Susan
Posted
Hubble Contacts fit well & are affordably priced.
Catherine
Posted
I love my contacts and I love that they come straight to my house every month.
Nik M.
Posted
Lenses are fine but the fact that you need to call them to cancel the subscription is a joke.
Response from Hubble Contacts· Sep 22, 2020
Hi Niklavs, Thank you for taking the time to leave this review. I’m sorry to hear that you are unhappy with our cancellation policies. I’d like to speak to you about what hasn't been working and see what I can do to help. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you asap. I'm looking forward to hearing all about it. Best, Samantha
Angelina M.
Posted
They ask you to try their lenses out for £1 and then put you on a monthly prescription of £24 without letting you know in advance!!! I only figured this out when I received my first try on parcel. My own current lenses are far better and cheaper! My eyes are naturally dry and the lenses I received are too rubbery for me with less water content. I had to take it out after wearing the hubble lenses for just 2 hours. I could feel them in my eyes. The one in my right eye was replaced within 30 min as it irritated my eye and the vision became somewhat blurry. Not for me! I'll stick with my Dallies Aqua Comfort Plus at Specsavers! Have heard cancelling the service can be a nightmare. I'll do it tomorrow and will update. Overall, in my opinion not worth the price! If returning the lenses is free of charge, I'm happy to do that!
Response from Hubble Contacts· Nov 21, 2020
Hi Angelina, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you and the charge came as a surprise. Hubble is a subscription service and we make this information available on our website and during the sign-up process. I’d like to chat about your experience and see what I can do to help. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you ASAP! Best, Samantha
Justin B.
Posted
Ich hatte mal ein Abo bei denen vor 2 Jahren, habe es über Kreditkarte laufen lassen. Habe es gekündigt und dann war me Zeit lang Ruhe. Doch seit einiger Zeit versuchen die wieder 32,99 ab zu ziehen. Größter Betrüger verein.
Response from Hubble Contacts· Oct 13, 2020
Es tut uns sehr Leid, dass du Probleme mit deiner Kündigung hattest. Bitte kontaktiere uns via E-Mail an [email protected] oder telefonisch unter +49 800 5051609 zwischen 9 Uhr und 17 Uhr montags bis freitags (außer an Feiertagen). Wir helfen dir gerne weiter!
Jill
Posted
I have been obtaining my contacts from Hubble for many years. In addition to the convenience, using their daily contacts has drastically reduced the amount of money I used to spend on solution. The quality of the contacts is consistently good - another important feature. I recommend Hubble contacts.
David
Posted
This service is great and convenient. I've had no problems with the service or the contact lenses:)
