Average
8,157 reviews
Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Thomas E L.
Posted
Great service and product.
Response from Hubble Contacts· Aug 24, 2020
Hi Thomas, Thank you for taking the time to leave this review. I am glad that you were satisfied with our service and lenses. We are so happy to have you on board. Best, Samantha
jamie
Posted
Very uncomfortable Lesnes when trying to cancel I had to ring up as they never replied to emails! When I tried to call no answer?! Had to call my bank to block them to prevent any more Lesnes being delivered!! Stay well clear from these !!!
Response from Hubble Contacts· Aug 25, 2020
Hi Jamie, Thank you for taking the time to leave this review. I’m sorry for the trouble you’ve been having with cancellation and that that these lenses were not comfortable for you. I also want to thank you for giving us a chance to make things right. I will reach out to you shortly via email, to discuss a solution to your problem together Thank you. Best, Samantha
Christine
Posted
Wonderful service at a good price. I like the flexibility with dates when ordering.
Response from Hubble Contacts· Aug 24, 2020
Hi Christine, Thank you for taking the time to leave this review. I'm glad you felt comfortable managing your subscription online. We are always here to provide you the high quality, affordable lenses you deserve. Thanks for placing your trust in us and your willingness to share. Best, Samantha
Sabina
Posted
Have repeatedly tried to cancel my subscription yet they still keep trying to charge my card to the point where I was forced to change banks because of it
Response from Hubble Contacts· Aug 25, 2020
Hi Sabina, Thank you for taking the time to leave this review. I’m sorry for the trouble you’ve been having with cancellation. I understand how it can be frustrating to change banks to prevent further charges from happening. I will reach out to you shortly via email, to discuss a solution to your problem together. Looking forward to hearing back from you. Best, Samantha
Lucy
Posted
Comfortable, easy delivery, nice packaging, reliable
Response from Hubble Contacts· Aug 24, 2020
Hi Lucy, Thank you for taking the time to leave this review. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to deliver the lenses on time, and that your loving the colorful boxes we have. Thanks for placing your trust in us and your willingness to share. Best, Samantha
Georgina L.
Posted
Horrible!! They keep taking money from my account even though i keep asking to cancel! This is a massive scam!!!
Response from Hubble Contacts· Aug 25, 2020
Hi Georgina, Thank you for taking the time to leave this review. I am sorry that you’re disappointed with our cancellation policy. We request you to call to resolve your issue over the phone so that there are no miscommunications and we can get things settled as soon as possible. I can see that you have since cancelled your subscription on July 30. You will not be receiving any future orders with us, unless you choose to reactivate your subscription. Thank you for your time and for giving us a try. I hope to connect with you again in the near future. Best, Samantha
Billie-Jo
Posted
Great value for money, comfortable to wear and always arrive on time .
Response from Hubble Contacts· Aug 24, 2020
Hi Billie-Jo, Thank you for taking the time to leave this review. I'm happy you're pleased with the comfort of our affordable lenses and that your deliveries have been arriving on time. We appreciate your feedback and, we're thankful for amazing customers like you. Best, Samantha
GBGlasgow
Posted
The service was brilliant, very easy to contact them and cancel if necessary. However, the contact lenses themselves are not the most comfortable to wear and dry out quickly, hurting your eyes.
Response from Hubble Contacts· Aug 25, 2020
Hi Georgia, Thank you for taking the time to leave this review. I am glad that you were satisfied with our service although sorry that these lenses were not comfortable for you. I completely understand that it isn't for everyone. I fully respect your decision and can only apologize for any problems you have experienced. In the meantime, thank you for your time and for giving us a try. I hope to connect with you again in the near future. Best, Samantha
